DutiesThe position is in the Office of the Director. The incumbent serves as an advisor to the Director of the Regional Office (RO) on training needs in the RO.
The Major Duties of the Program Specialist (Training Manager) are, but are not limited to: - Serves as the subject-matter expert (SME) and Point of Contact for the Talent Management System (TMS), Adobe Connect, Adobe Prime training systems, overseeing all TMS technical assistance for local, inter-agency, and VA stakeholders.
- Responds to all requests for information from District or Central Office that fall under the authority of the Training Manager and problem-solves any possible emergent situations.
- Serves as the Regional Office All Employee Survey Coordinator
- Create local TMS training plans for the station and divisions. assigning course work as needed and custom TMS course from scratch.
- Update internal training procedures, training SOPs, course material, and methods as guidance changes.
- Review training request and determine if they are valid and useful to the position as requested by the Director's Office, management, divisions, and employees. If acceptable, create a memo for approval that is signed off by the Assistant Director's, which then are submitted to SSD to be paid.
- Evaluating data-driven strengths and weaknesses via analytical reviews of the current training program (excel, tableau, TMS, Adobe Prime) and providing recommendations for improvement and modernization with division and senior leadership.
- Perform monthly reviews on the progress of all employee training hours, certifying that employees are on track to meet yearly training requirements.
- Attend all National Training Manager (TM), Change Management Agent (CMA), and TMS Community of Practice conference calls.
- Serves as the Power of Attorney (POA) manager for all Veterans Service Officers, County Veteran Service Officers, and Attorneys. Implement CSEM access requests and implement and approve remote systems access requests. Provide technical assistance for user are having issue with access or VA systems.
RequirementsConditions of Employment- You must be a U.S. citizen to apply for this job.
- Selectees are subject to a background/suitability investigation.
- Selective Service registration is required for males born after 12/31/1959.
- A probationary period may be required for employees and supervisors.
QualificationsSpecialized Experience:
To qualify for this position, applicants must meet all requirements by the closing date of this announcement.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
The Office of Personnel Management's group coverage qualification standards, associated individual occupational requirements (IOR), and individual qualification standards covering white collar occupations in the Federal competitive service can be found here.
To qualify, applicants must have one year of specialized experience equivalent to at least the next lower grade (GS-11) in the normal line of progression for the occupation in the organization. Specialized experience is defined as work that involves (1) Planning, coordinating, conducting, and overseeing training initiatives.
EducationThere is no educational substitution for the GS-12 level.
Additional informationWork Schedule: Regular office hours; Alternate work schedules are available
Title/PD#: Program Specialist (Training Manager) GS - 12; PD 03010-0
Time-in-grade: Applicants who are/were federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements. For a GS-12 position you must have served 52 weeks at the GS-11 level. To support your claim of time in grade, you must submit your most recent appointment, promotion, or within grade increase SF-50 (not an award or general adjustment SF-50). Some applicants may have to submit more than one SF-50 to demonstrate their eligibility. See the required documents section for more information.
Physical Requirements: The work is sedentary. Typically, the employee may sit comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items such as papers, books, small parts; driving an automobile, etc. No special physical demands are required to perform the work.
Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.
Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or disabled Veterans with a compensable service-connected disability of 30% or more. Please contact the special placement coordinator or the human resources specialist listed on this vacancy for more information regarding applying for consideration under schedule A or as a 30% disabled Veteran.
The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation and be found well-qualified for this vacancy. A well-qualified candidate is defined as meeting all of the minimum qualification standards and eligibility requirements as well as possessing skills that clearly exceed the minimum qualifications requirements for this position. Information about ICTAP and CTAP eligibility can be found here.
VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework.
If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.
Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer (TJO). Please visit the Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP), https://www.va.gov/EMPLOYEE/docs/The-Fair-Chance-to-Compete-Act.pdf." A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
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