Duties- Responsible for determining Chapter 31 Generated Eligibility Determinations(GED) for Veterans in the state of Tennessee and Fort Campbell, Kentucky.
- Receive applications for benefits, establishes claims and initiates/maintains Counseling Education and Rehabilitation (CER) folders within the Division.
- Processes requests for Employee Adjustment Allowance (EAA) payments.
- Initiating written correspondence, scheduling, and confirming Veterans' appointments for orientation, facilitating group orientations and administering skills assessments when work is not contracted out.
- Acts as a liaison between Veterans and Vocational Rehabilitation Counselors (VRC) by providing responses to routine requests for information related to eligibility, subsistence and dependent allowances, and receipt/non- receipt of monies due.
RequirementsConditions of Employment- You must be a U.S. citizen to apply for this job.
- Selectees are subject to a background/suitability investigation.
- Selective Service registration is required for males born after 12/31/1959.
- A probationary period may be required for employees and supervisors.
- A complete application package; Resume, Transcripts, etc.
- Selected applicants will be required to complete an online onboarding process.
QualificationsTo qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/13/2024.
The Office of Personnel Management's (OPM's) group qualification standards covering white collar occupations in the Federal competitive service can be found: Here
Specialized Experience:
GS-07: Applicants must have one (1) year of specialized experience equivalent to at least the next lower grade (GS-06) in the federal service, state or private sector. Specialized experience is work experience that equipped the applicant with the knowledge, skills and abilities (KSA's) to perform successfully the duties of the position.
Specialized experience for this position is defined as: Specialized experience: may include performing the following duties in a work environment responsible for human services or general office administration: alpha-numeric filing, completing telephone outreach, responding to telephone and written inquiries; scheduling appointments; financial transaction to include account reconciliation and documentation of procurement process; accurate computer data entry, and appropriate customer and peer relationships/communication..
Note:Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge and skills, and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience you document, to include volunteer experience. Additional informationThis is not a Virtual/Remote Position.
Work Schedule: Regular office hours, Monday -Friday, 7:30 AM - 4:00 PM. Alternate work schedules may be available.
Physical Requirements: The work is sedentary.
Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. The full performance level of this position is grade GS-07.
VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility may be discussed during the interview process. Telework is subject to approval by individual supervisors and managers, is considered a privilege not a right, is subject to approval based on performance and other varying factors, and is not guaranteed.
Receiving Service Credit for Earning Annual (Vacation) Leave: Federal employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.
Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.
"Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer (TJO). Please visit the Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP), https://www.va.gov/EMPLOYEE/docs/The-Fair-Chance-to-Compete-Act.pdf."
This job opportunity announcement may be used to fill additional vacancies. A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
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