Program Support Assistant (OA) Police Service - Veterans Affairs, Veterans Health Administration

Summary This position is assigned to the Lexington Veterans Affairs Healthcare System, Police Service Administration Section. The incumbent will serve as a Program Support Assistant under the supervision of the Administrative Officer. The Program Support Assistant (PSA) is responsible for administrative/clerical support for the service. Responsibilities Please read this announcement in its entirety before beginning the application process to ensure you submit all the required documents. See Required Document sections in this announcement before applying. Please read the application questionnaire before applying: https://apply.usastaffing.gov/ViewQuestionnaire/12596461. Federal Resume Tips, Please READ This job opportunity announcement (JOA) will be used to fill one (1) full-time and permanent GS-0303-6 Program Support Assistant (OA) vacancy with the Police Service at the Lexington, KY Veteran Affairs Medical Center (VAMC). Duties include, but not limited to: Serves as the timekeeper for all staff assigned to the service; provides administrative, clerical and programmatic support to the Chief. Compiles and maintains data, performs analysis and prepares reports. Utilizes computer software systems for data management, word processing and communications. Receives, screens, prioritizes all incoming correspondence by directing them to the appropriate staff member and ensures deadlines and suspense dates are met. Develops and initiates written correspondence. Maintains office files and supplies. Collects, compiles and/or tracks data and statistical information in support of the service's OS&LE Police Program Inspection. Responds to non-technical requests for information such as status of reports, suspense dates for routine matters requiring compliance, and other information as applicable. Use and Management of the Government Purchase Card Program. Follows policy and procedures for issuance of access control cards, enter required data into CCURE in order to issue cards to those requiring access into access-controlled areas. Provides administrative assistance as the access control assistant/operator for the division assigned. Creates time zones, door groups and function groups as equipment is added or needs change. Alters programming on doors, expansion inputs and expansion relays to ensure proper operation. Routes requests for additional access control measures through the proper channels to ensure physical security integrity. Serves as a Sponsor for Police Service in support of the HSPD-12 program. Other duties as assigned by supervisor. Work Schedule: Monday - Friday 8:00 am - 4:30 pm Location: Bowling Campus Telework: Not available Virtual: This is not a virtual position Position Description/PD#: Program Support Assistant (OA) Police Service/PD304080Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required Physical Requirements: The work is primarily sedentary, requiring sitting, standing, walking, bending, and carrying of light objects. The position demands periods of intense concentration and the ability to maintain self-control in challenging and difficult situations. Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details. Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/15/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-6 position you must have served 52 weeks at the GS-5. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. Typing Requirement: This position requires the incumbent be able to type 40 words per minute. This position requires the skills of a qualified typist. In addition to meeting the experience and or education requirements, you must be able to type at least 40 words per minute. All candidates MUST provide a certificate of proficiency from a school or other organization authorized to issue such certificates by the Office of Personnel Management local office, or by self-certifying their proficiency. Performance test results and certificates of proficiency are acceptable for 3 years. Agencies may verify proficiency skills of self-certified applicants by administering the appropriate performance test. All candidates must submit documentation of his/her typing proficiency with their application package to clearly indicate the number of words typed per minute. Example of a Self-Certifying proficiency statement: Date______________ I , ______________, can type at least 40 words per minute. Signature in pen Print/Type Name You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-5 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: 1 year equivalent to at least next lower grade level. Examples of specialized experience would typically include, but are not limited to: Knowledge of policies and operating procedures of VA Police Service. General knowledge of overall medical center administrative structure and channels of communication; knowledge of program organization and functional roles of all sections within the service. Knowledge of Police Service policies and procedures, priorities, commitments and program goals; VA Police program inspection requirements and guidelines and PACS access control system. Skill in operating a personal computer and numerous software programs used to create, edit, and print documents. A qualified typist is required. Skill in using medical center VISTA system in order to enter 2237's into IFCAP and create work order requests. Skill in using CCURE system for access control and VATAS for timekeeping. Ability to work independently in the performance of administrative duties. Skill and ability to work with all levels of personnel, other services and disciplines, management at all levels, external stakeholders, including community organizations and agencies. Ability to communicate effectively through written and oral speech with a variety of individuals, management and professional persons within and outside the VA Medical Center. You will be rated on the following Competencies for this position: Communication Computer Skills Customer Service (Clerical/Technical) Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education There is no educational substitution at this grade level. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. Additional Information This job opportunity announcement may be used to fill additional vacancies. Pursuant to VHA Directive 1193.01, VHA health care personnel (HCP) are required to be fully vaccinated against COVID-19 subject to such accommodations as required by law (i.e., medical, religious or pregnancy). VHA HCPs do not include remote workers who only infrequently enter VHA locations. If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date. The agency will provide additional information regarding what information or documentation will be needed and how you can request a legally required accommodation from this requirement using the reasonable accommodation process. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.