Program Trainer - Resources for Human Development
Bethlehem, PA 18017
About the Job
Position Summary
The Trainer is responsible for the delivery and evaluation of training solutions that support compliance with funder/regulatory agencies, as well as the ongoing growth and development of employees. This includes, but is not limited to, training delivery and facilitation, adhering to training processes and procedures, supporting accurate documentation of employee training, and assisting with the execution of corporate education initiatives. The Trainer provides a vital link between the direct care staff and program administration to support the delivery of quality service to the individuals we support. A commitment to the RHD values should be demonstrated as job duties are performed.
Essential Duties and Functions:
- Facilitation and Delivery of Training.
- Employs a Trauma-Informed approach to facilitation of class training for all staff in the designated programs.
- Uses adult learning principles and interactivity to effectively engage learners with the subject matter being covered.
- Completes all training, including onsite training, as assigned to meet funder regulations and organizational requirements.
- Models RHD values when engaging with staff, management, and individuals we support.
Collaboration and Training Assessments:
- Coordinates with the Training Coordinator to conduct mandated training, technical training, and personal development for staff.
- Collaborates with Corporate Training and Education team to implement assessment tools for measuring transfer and retention of knowledge and skill after training completion.
- Communicates training needs to the Training Coordinator and program management for curriculum improvement.
- Works closely with support staff responsible for pre-hire processes to prepare for New Hire Orientation training classes; and provides feedback to the Training Coordinator and program management regarding the new employees’ performance in training.
Administration and Record Keeping:
- Maintains trainer certifications for a wide range of mandated training courses defined by the program’s service delivery, local/county/state/federal agency requirements for compliance.
- Organizes training manuals, multimedia visual aids, and other educational materials.
- Support the Training Coordinator in monitoring and maintaining staff training records, and scheduling additional trainers needed for delivery of the New Hire Orientation program and annual required training
- Completes all other tasks as assigned by management.
Qualifications:
- Bachelor’s degree or equivalent years of work experience in training, writing curriculum and/or developing innovated approaches to meet funder/licensing agency regulations.
- 1-3 years of experience in an IDD/Human Services environment preferred.
- 2 years of experience delivering training and knowledge of adult learning principles.
- Comfortable facilitating training for large groups (up to 20 people).
- Ability to design learning experiences that meet diverse learning styles and needs.
- Ability to organize/prioritize work and manage multiple tasks/projects effectively during change.
- Maintain an open and approachable demeanor and provide excellent service to internal clients, employees, stakeholders and external partners.
- Intermediate skill level in computer usage in various applications, including MS Office and virtual training delivery platforms, and the ability to quickly learn new systems and tools.
- Excellent written and oral communication skills, interpersonal and relationship-building skills, self-awareness and emotional intelligence.
- Flexibility to be available during weekdays, weeknights, and weekends.
- Possess and maintain a valid Driver’s License.
- Ability to travel to local program sites as needed to deliver training.
- State Police clearance and/or FBI clearance, if necessary.
Requirements
Working Conditions
- Hazard and Atmospheric Conditions
- Exposure to Fumes
- Exposure to Dust
- Exposure to Extreme Heat
- Exposure to Extreme Cold
- Wet and/or Humid
- Exposure to Loud Noise
- Exposure to Confined Places
- Mists or Gases
- Exposure to Mechanical Hazards
- Exposure to Chemical Hazards
- Exposure to Electrical Hazards
- Radiant Energy Hazard
- Exposure to Heights
- Exposure to Burn Hazard
Additional Special Working Conditions:
The Trainer may have direct contact with individuals that have co-occurring disorders including Intellectual Disabilities (IDD). Willingness to work with and support individuals with IDD is essential for this position.
Lifting Requirements
Light: exerting up to 20 pounds of force frequently, and/or negligible amount of force constantly to move objects. The use of arm and/or leg control requires force greater than sedentary, but worker still sits majority of time.
Physical Requirements
- Stand or Sit (stationary position)
- Walk
- Use hands or fingers to handle or feel (operate, activate, prepare, inspect, position)
- Climb (stairs/ladders)
- Talk/Hear (communicate, converse, convey, express/exchange information)
- See (detect, identify, recognize, inspect, assess)
- Pushing or Pulling
- Repetitive Motion
- Reaching (high or low)
- Kneel, Stoop, Crouch, or Crawl (position self, move)
Reporting Relationships
Direct Supervisor: Varies by region.
Program Director/Regional Director/Assistant Director
Ancillary Support to: Program Leadership, Training Coordinator, Admin Staff,
Program Specialists, Clinician, Behavioral Specialist, Residential Support Staff, Corporate Learning and Development Staff
Resources for Human Development is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, gender identity, sexual orientation, national origin, genetic information, veteran, or disability status.
About Resources for Human Development:
RHD is a national, comprehensive human services organization. Our mission is to provide caring, effective, and innovative services that empower people of all abilities as they work to achieve the highest level of independence possible while building better lives for themselves, their families, and their communities. RHD currently supports programs in: Connecticut, Delaware, Florida, Iowa, Louisiana, Massachusetts, Missouri, Nebraska, New Jersey, North Carolina, Pennsylvania, South Dakota & Tennessee!
Source : Resources for Human Development
