Programmer Analyst III - Student Success Hub - Texas Tech University

Major/Essential Functions

• Design, develop and support solutions for departmental needs in TargetX (Salesforce)
• Research new technologies to improve Salesforce performance and functionality.
• Design and support (workflows) for business solutions specific to our organization in Salesforce.
• Work with end-users to create functional requirements and test programming changes and software releases.
• Participate in training and professional development sessions.
• Develop and support automated imports and processes utilizing SSIS.
• Communicate effectively, both orally and in writing, with supervisor and project managers.
• Plan and organize effectively, prioritize goals, use time efficiently to meet or exceed deadlines.
• Design and maintain reports for both internal and external use.

While limited management oversight may be expected for specific projects, this position is expected to exercise discretion and independent judgment in the performance of the following duties:

• Performs systems analysis, develops and reviews programming code defined in project plans to meet design specifications, customer requirements, and/or applies vendor-supplied upgrades.
• Design, development, documentation, analysis, creation, testing, or modification of computer systems or programs, including prototypes, based on user or system design specifications
• Completes application modifications to enhance functionality, adapt to technology changes, and to correct application errors.
• Supervises and/or leads programming projects and initiatives, as assigned by management.
• Completes other programming tasks, as assigned by management.
• Adheres to all appropriate Institutional policies (including IT OPs) and other relevant internal departmental policies.

Ability to:

• Exercise judgment based on an understanding of organizational policies and activities.
• Plan and organize effectively, prioritize goals, use time efficiently, and stay on task.
• Communicate effectively, both orally and in writing.
• Establish and maintain effective work relationships.
• Advanced level analytical and design skills, including process description, logic, problem diagnostics, and problem-solving.
• Advanced level understanding of programming languages, syntax structures, and data management techniques.
• Advanced level understanding of application and database design and development concepts and standards.
• Training in computer programming through education or experience.
• Specific or specialized technical skills, as appropriate to the area and/or team.

Grant Funded?

No

Pay Basis

Monthly

Schedule Details

M-F 8-5

Work Location

Lubbock

Preferred Qualifications

• Knowledge of relational databases and SQL
• Knowledge of .Net, C#, JavaScript, HTML, CSS Programming, Apex, Database Querying Languages
• Demonstrated experience in Salesforce
• Knowledge of higher education CRM software and processes

 

Department

Enrollment Management

Required Attachments

Cover Letter, Professional/Personal References, Resume / CV

Job Type

Full Time

Job Group

General IT/Computer/IT

Shift

Day

Required Qualifications

Bachelor's degree with coursework in computer science, MIS, IT, or other related area plus three (3) years related full-time paid experience OR a combination of related education and/or experience. Applicants for this Security Sensitive Level II position will be subject to a criminal background check and must pass a drug and alcohol test after a conditional offer of employment has been extended, but before employment can be confirmed.

Does this position work in a research laboratory?

No

Safety Information

Adherence to robust safety practices and compliance with all applicable health and safety regulations are responsibilities of all TTU employees.

Pay Statement

Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan by visiting www.depts.ttu.edu/hr/payplan.

EEO Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran.

About the University

Established in 1923, Texas Tech University is a Carnegie R1 (very high research activity) Doctoral/Research-Extensive, Hispanic Serving, and state-assisted institution. Located on a beautiful 1,850-acre campus in Lubbock, a city in West Texas with a growing metropolitan-area population of over 300,000, the university enrolls over 40,000 students with 33,000 undergraduate and 7,000 graduate students. As the primary research institution in the western two-thirds of the state, Texas Tech University is home to 10 colleges, the Schools of Law and Veterinary Medicine, and the Graduate School. The flagship of the Texas Tech University System, Texas Tech is dedicated to student success by preparing learners to be ethical leaders for a diverse and globally competitive workforce. It is committed to enhancing the cultural and economic development of the state, nation, and world.
About Lubbock:Referred to as the “Hub City” because it serves as the educational, cultural, economic, and health care hub of the South Plains region, Lubbock boasts a diverse population and a strong connection to community, history, and land. With a mild climate, highly rated public schools, and a low cost of living, Lubbock is a family-friendly community that is ranked as one of the best places to live in Texas. Lubbock is home to a celebrated and ever-evolving music scene, a vibrant arts community, and is within driving distance of Dallas, Austin, Santa Fe, and other major metropolitan cities. Lubbock’s Convention & Visitors Bureau provides a comprehensive overview of the Lubbock community and its resources, programs, events, and histories.