Project Assistant, Global Operations - Krispy Kreme

Since its founding in 1937, Krispy Kreme's focus has remained the same - making fresh doughnuts using our founder's original recipe. The brand's iconic Hot Light lets consumers know when doughnuts are being made in the shop so they can stop in and enjoy them hot, right off the line.

As a Project Assistant at Krispy Kreme, you will play a vital role in supporting the operations team and leader, keeping the team efficient and effective. Your primary responsibilities include organizing, scheduling, and tracking project progress, while ensuring communication between internal and external stakeholders is clear and timely. You will manage various administrative and coordination tasks that drive the successful management of calendars and completion of projects, including tactical and strategic initiatives. Your organizational skills and proactive approach will help ensure initiatives and tasks are executed smoothly and meet company goals.

A TASTE OF WHAT YOU WILL BE DOING:

Project Management Support

• Assist in managing projects related to new shop openings, expansions, and other strategic initiatives.
• Act as the communication lead, scheduling and leading project meetings, preparing internal and external agendas, taking meeting notes, and creating status reports.
• Track project performance, ensuring the successful completion of both short and long-term project goals.
• Support the Senior Manager in managing risk and change management for various projects.

Administrative Tasks

• Manage administrative tasks for the operations team and partners, including handling requests and queries appropriately.
• Arrange and coordinate meetings, appointments, and catering as required.
• Produce reports, presentations, and briefs as directed to support project communication and decision-making.

Coordination and Scheduling

• Oversee calendar management, scheduling meetings, and organizing logistics such as air travel, lodging, and ground transportation for project teams and leadership.
• Assist with the coordination of internal and external events, including leadership meetings, department outings, and team-building activities.

Meeting Management

• Manage any facility needs related to meeting execution, ensuring resources and equipment are available for successful virtual and in-person meetings.

Communication & Stakeholder Engagement

• Facilitate communication between internal teams and external stakeholders to ensure alignment and clear understanding of project goals and timelines.
• Ensure that project updates are regularly communicated to all relevant parties through reports, presentations, and meetings.

Reporting and Analysis

• Track and monitor key project metrics, providing regular reports to leadership and stakeholders.
• Assist in preparing data for project status reports and analyzing results to identify areas for improvement.

Support for Strategic Initiatives

• Provide support for other strategic initiatives as needed, assisting with the development of plans, managing dependencies, and ensuring alignment with organizational goals.

YOUR RECIPE FOR SUCCESS:

• Entry-level years of project management or administrative experience, preferably in a fast-paced environment.
• Excellent organizational and time management skills, with the ability to prioritize and manage multiple tasks simultaneously.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and virtual communication platforms such as Teams and Zoom.
• Proficiency in utilizing digital tools and technologies, including AI-driven platforms, to streamline processes, enhance efficiency, and drive data-driven decision-making.
• Strong verbal and written communication skills, with the ability to interact effectively with stakeholders at all levels.
• High attention to detail and a proactive approach to problem-solving.
• Bachelor's degree or equivalent experience preferred; Experience working in a project coordination or support role, especially in operations, facilities management, or project management preferred.
• Experience with project management tools and methodologies is a plus.

*The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. The official job description will be provided during the application/interview process.

BENEFITS:

• Comprehensive benefits (medical, vision, and dental insurance)
• Employee discount program
• 401K plan
• PTO and dream days
• Company events
• Education Reimbursement
• Adoption Assistance
• Life Insurance
• FSA/HSA Plans
• Pet Insurance

Learn more at www.kkbenefits.com

WHY KRISPY KREME?

At Krispy Kreme, we focus on:

• Loving People:
• Our global culture is best captured by our Leadership Mix, a dozen behaviors that define how we work with one another across the world and give back to our communities. Check out our leadership mix here.
• Belonging happens once each Krispy Kremer knows their bold authentic self is welcomed, dignified, and loved, where their wonderfully original identities flourish and thrive.
• Loving Communities:
• At Krispy Kreme, sharing joy is at the center of everything we do, and we strive to inspire this in our communities. Our brand purpose truly shines through our Acts of Joy and community fundraising initiatives.
• In the U.S., we have been donating unsold doughnuts to local food banks, with a goal of bringing a smile to our consumers as they enjoy a small, sweet treat. We partner with Feeding America and Convoy of Hope, who in turn partner with organizations nationwide to distribute donations to people in need through diverse types of programs and services.
• In 2022, we helped community groups raise $40 million globally. Last year in the U.S., we supported more than 83,000 fundraising events, raising nearly $37 million.
• Loving Planet:
• We have been conducting a multi-year global GHG emissions assessment to establish an emissions baseline, using this foundation to soon set goals for greenhouse gas emission reductions.
• We are working on reducing food waste through donation efforts, animal feed, and composting programs.

Krispy Kreme is an Equal Opportunity Employer:

At Krispy Kreme, we believe that your originality sweetens our recipe. We value the diverse ingredients of the ethnicity, national origin, race, age, sex, gender, intersex, or veteran status of every individual. We strive for an inclusive culture that allows each of our peeps to bring their bold authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.

About Krispy Kreme

Headquartered in Charlotte, N.C., Krispy Kreme is one of the most beloved and well-known sweet treat brands in the world. Our iconic Original Glazed® doughnut is universally recognized for its hot-off-the-line, melt-in-your-mouth experience. Krispy Kreme operates in more than 35 countries through its unique network of fresh doughnut shops, partnerships with leading retailers, and a rapidly growing Ecommerce and delivery business with more than 14,000 fresh points of access. Our purpose of touching and enhancing lives through the joy that is Krispy Kreme guides how we operate every day and is reflected in the love we have for our people, our communities and the planet. Connect with Krispy Kreme Doughnuts at www.KrispyKreme.com, or on one of its many social media channels, including www.Facebook.com/KrispyKreme and www.Twitter.com/KrispyKreme.

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