Project/Change Manager - Payments - SGA Inc.

Software Guidance & Assistance, Inc., (SGA), is searching for a Change Manager for a CONTRACT assignment with one of our premier Financial Services clients in lower Manhattan, NYC . Hybrid schedule 2-3 days in office.

Story Behind the Need: Business group, GWO US Operations Management, is currently overseeing a large-scale change to their payment processes.

Project: Contributes to the overall success of Global Operations by ensuring plans and initiatives are executed and delivered in support of business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.

Typical Day in Role: Manage and resolve complex, multi-faceted projects and system implementations to meet the cross-geographical strategic payments processing needs of Global Operations and the various business lines by applying financial and technological knowledge to the introduction of new procedures, business initiatives and/or systems solutions.

Responsibilities:

Develop a comprehensive and in-depth understanding of current payment products & operating model framework with the intention of establishing and documenting detailed future state structure & processes as determined.

Providing expert guidance and input into the development of policies and procedures.

Assisting in the development and execution of comprehensive management metrics that provide MIS to Senior Management.

Responsible for designing and/or reengineering existing business processes, or tools, and document operational processes to assist in managing operational risks, streamlining processes and reducing overall costs.

Create tangible/measurable operational efficiencies through the application of business, financial, and process engineering knowledge.

Demonstrate a high level of professional service and effective communication within cross-functional internal and external parties to meet and deliver milestones on-time and/or ahead of schedule.

Required Skills:

5+ years as Change Manager or Project Manager

7 to 10 years of experience in Payment Processing with solid understanding of Payment Products (e.g., Fed Wires, ACH, SWIFT, etc.) and back office operational processes/interfaces

Superior technical knowledge of MS Office tools and process management software

Strong communication and influencing skills

Excellent negotiation and interpersonal skills. Good oral and written communication skills Solid process/procedural documentation skills.

Strong project management principles and practices.

Ability to work independently and manage multiple priorities in a dynamic environment.

Preferred Skills :

Proficiency in business analysis tools and methodologies. Certification in business analysis (e.g., CBAP, CCBA) is a plus.

SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at https://sgainc.com/ .

SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company EEO page to request an accommodation or assistance regarding our policy.