Project Coordinator (P/T) - Non Profit Workforce Development (NY City) - AHRC NYC

AHRC New York City is one of the largest providers of services for children and adults with developmental disabilities in New York City. Our mission is to advocate for people with intellectual and developmental disabilities to lead full and equitable lives. Come join our team and discover your passion.

AHRC NYC is looking to hire a Part-Time Project Coordinator for their New York City  Employment Business Services (EBS) program. The Pay Rate for this position is between $22-$25 per hour. In addition, the position comes with a low-to-no cost, comprehensive health benefit package....see Benefits below.

AHRC NYC contracts supported employment programs with businesses throughout the county. The Project Coordinator will be responsible for assisting in the day-to-day supported employment program operations in New York City and ensuring that the highest level of quality customer service is provided to our contract partner and to neuro-diverse employees. Experience working with people with intellectual/developmental disabilities and/or special education is highly desirable. This is an on-site, part-time position (with a possibility of the role going to full-time) where you can truly make a difference and live your passion every day.

Responsibilities Overview:

• Day-to-day supervision of program participants, including scheduling, timesheets, communication with staff, and general troubleshooting
• Provide a high level of dedicated customer service to assigned contracts and maintain positive working relationships with the goal of expanding existing contracts.
• Serve as a liaison between contract customers and AHRC NYC, to problem-solve and implement action steps when issues arise.
• Be the “face” of AHRC NYC at the worksite, representing the agency to all stakeholders.
• Discover new opportunities to expand roles for program participants.
• Develop and present training materials for contract customers and program participants.
• Coach and instruct staff as needed.
• Reinforce site standards as determined by the contract customer.
• Provide on-site support to program employees and fill in for employee support staff when necessary.

• Must be highly motivated and have the ability to take charge
• Excellent verbal and written communication skill

• Two years of customer service & project coordination experience
• Some HR and/or training experience is a plus
• Compassion, curiosity, creativity and optimism required.
• Experience working with people who are neuro-diverse/have intellectual and developmental disabilities is highly desirable.