Scope of the Role

• Support project managers with all financial transactions related to Projects, including order booking, revenue recognition, invoicing, and issuing purchase orders (POs) to third-party vendors.
• Assist with administration and coordination of correct and required information between Systems Deployment PMs and all TUC/TEL departments responsible for engineering, ordering/delivery, manufacturing projects implementation, projects invoicing and payment, and projects close.
• For projects where no separate PM is assigned, coordinate service delivery and equipment delivery with the distributor, dealer or end customer.
• Maintain accurate support contract records in services databases and disseminate this information to the Service / Logistics Coordinator for RMA facilitation.
• Support the Regional Controller with financial reporting, analysis and audits as it pertains to Projects and Support Contracts.
• Assist with the analysis of any financial impact due to project scheduling, orders and agreements.
• Provide assistance on multiple projects and processes to ensure contractor and customer obligations are met.
• Inform of any potential for problems and provide recommendations in coordination with the PM and Regional Controller.
• Assist in developing processes to ensure timely delivery of accurate PM information required by TUC/TEL departments and timely procurement of complete information from TUC/TEL departments required by PMs and generation and upkeep of all necessitated daily, weekly and monthly reports.
• Proactive communication with PMs and Systems Deployment personnel to ensure timely resolution of all issues.
• Assist PMs in timely execution of financial aspects of projects.
• Maintain and file all project deliverables supporting the invoicing to customers.
• Assist in administration of third party services, equipment, materials and Subcontractor Agreement administration in compliance with TUC Systems Deployment requirements.
• Assist with technical Support Agreement administration including scope definition, quotes, and support agreement negotiations with end-users as well as management and administration of the invoicing and administration of existing support agreements.
• Assist with coordination of Service Contract renewals and annual equipment true-ups with the distributors, dealers and end-customers.
• Assist with ensuring all deliverables within service contracts have been met.
• Application and interpretation of corporate policies and processes as it pertains to financial processes

Performance Measurements

• Accuracy in the administration of financial transactions
• Thoroughness in maintaining records
• Customer service focused behaviors
• Adherence to correct corporate policies and procedures

Specific Expertise

• Advanced to excellent skills utilizing Microsoft Office Professional suite of applications including Outlook, Word, Excel and PowerPoint, Access plus Microsoft Project and Microsoft Visio
• Proficiency in the use of ERP systems
• Excellent verbal and written communication skills
• Ability to navigate corporate structures and identify decision makers
• Active listening skills
• Fact-based decision making and awareness of when to escalate for management support
• Self-reliant and dependable
• Team player
• Outstanding organization and planning skills with attention to detail
• Experience in task management and ideally a progressive knowledge about Tait products

Qualification Requirements

• Bachelor's degree in business or other area combined with relevant years experience in general management, contracts administration, project management and ISO.