Project Lead - IT Audit - United Airlines

There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we’re growing – in the years ahead, we’ll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?

We believe that inclusion helps us thrive and grow at United across our collaborative Finance teams consisting of Financial Planning & Analysis, Internal Audit, Treasury, Global Procurement, Controllership, Investor Relations and more. These teams provide the financial fuel that keeps our operation running from providing detailed analyses of financial planning, performance, and forecasts to managing our investments and financial strategies. Our Finance team plays an integral role in making our airline profitable and successful by meeting our financial goals.

Key Responsibilities:

The IT Audit Project Lead will be responsible for leading and executing on the IT Audit program and supporting the development of a next-generation, global IT audit function. This includes developing a deep understanding of technology and security processes and risks within airline, creating strong partnerships with cross functional leads, carrying out the IT audit program and mentoring individuals to deliver on value-add audits and high-quality audit reports. This position reports directly to Senior Manager of IT Audit.

• Lead IT and/or cyber audits, demonstrating a strong solid understanding of IT and cybersecurity standards/frameworks (for example, NIST, COBIT, ITIL) that impact the organization both in the United States and globally
• Supervise and schedule the work of 1-4 IT/cyber audit staff and/or senior IT and senior cyber auditors on concurrent projects, under the guidance of the Senior Manager of IT Audit on project deliverables
• Responsible for supporting United’s internal audit plan through the execution of IT and cyber related audits from beginning to end
• Key activities include audit scoping, planning, partner management, fieldwork execution, reporting and validation of remediated audit findings
• Demonstrate ability to adapt audit approach to changes in the audit plan, company strategy, or department goals
• Apply data analytics to draw conclusion and ensures that approved audit objectives are met, and that adequate coverage is achieved
• Successfully conduct IT/cyber advisory engagements to ensure IT/cyber risks are properly identified and addressed with appropriate internal controls
• Maintain knowledge of Company procedures and updates audit programs as needed
• Train audit staff on audit standards, department procedures and technical skills required for their position
• Review all team written communications such as audit reports, client correspondence, memos and other working papers that document the procedures performed, findings, and conclusions
• Influence client management to drive measurable action plans to address control deficiencies
• Conduct closing meetings with clients to discuss audit results and management action plans for corrective actions
• Communicate progress of audit objectives and testing with clients, audit project team members and/or the IT Audit and/or Cyber Audit Senior Manager/Director on a timely basis
• Participate in meetings that develop business unit relationships which work to ensure audits address areas of concern relative to the business’ goals and performance objectives
• Interact with client personnel to better understand their business and strategy, demonstrating a dedication to continually improve the organization
• To assess risk, maintain knowledge of general business and economic developments and gain an understanding of the Company’s industry and related control risks
• Demonstrate innovative contributions to the Company and the Internal Audit Department through participation on key initiatives, process re-design, and team development
• Demonstrate initiative in developing systems, applications and/or processes, in excess of those required for specific audit efficiency
• Assist with special projects, contracted services, and other agreed upon procedures requested of the Internal Audit department
• Actively participate in ad-hoc committees and task forces
• Strive to contribute to the efficiency and growth of the department

United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table.

What’s needed to succeed (Minimum Qualifications):

• Bachelor's degree or 4 years of relevant work experience in Information Systems, Accounting, or related fields
• CISA, CRISC, or comparable designation
• 4+ years of experience in public accounting, internal audit and/or a related field
• 1+ years of experience with either supervising teams or project management
• Strong grasp of basic technology concepts (infrastructure, applications, cyber security, engineering etc.)
• Knowledge of IT auditing processes/procedures
• Extensive knowledge and skill in applying internal auditing principles and practices, management principles and preferred business practices
• Knowledge of IT frameworks, e.g., COBIT, ISO, NIST, ITIL, CSET
• Strong working knowledge of Microsoft applications such as Word, Excel, Visio, Outlook and Access
• Strong problem-solving skills and ability to communicate optimally, both in written form and orally
• Willingness and ability to travel up to 15%, both domestically and internationally
• Must be legally authorized to work in the United States for any employer without sponsorship
• Successful completion of interview required to meet job qualification
• Reliable, punctual attendance is an essential function of the position

What will help you propel from the pack (Preferred Qualifications):

• Experience using Microsoft Power BI, Spotfire and AuditBoard
• Ability to assess complex IT and business processes environments to identify risks
• Excellent analytical, organizational, problem solving and prioritization skills
• Ability to work under time pressure, prioritize a high workload, and meet strict deadlines
• Positive attitude and open approach, not afraid to roll up your sleeves

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.