Project Management Office Director (DH2200) - Tuba City Regional Health Care Corporation

Navajo Preference Employment Act :TCRHCC is located within the Navajo Nation and, in accordance with Navajo Nation law and applicable federal law, has implemented a Navajo/Indian Preference in Employment Policy.  Pursuant to this Policy, applicants who are enrolled members of the Navajo Nation, Hopi Tribe, and San Juan Southern Paiute Tribe and who meet the necessary qualifications for this position will be given preference in hiring and employment for this position.  Applicants who are legally married to an enrolled member of the Navajo Nation, Hopi Tribe, or San Juan Southern Paiute Tribe, who have resided within the territorial jurisdiction of the Navajo Nation or other federally recognized American Indian Tribe for at least one continuous year immediately preceding the date of application, and who meet the necessary qualifications for this position will be given secondary preference.  Applicants who are enrolled members of any other federally recognized American Indian Tribe and who meet the necessary qualifications will be given tertiary preference. Overview:

POSITION SUMMARY

The Project Management Office (PMO) Director is responsible for the project management standards for the organization. The PMO Director will work with the Chief Operating Officer and other hospital leaders to create a Project Management Office. Incumbent will establish PMO role, create center of excellence for all project initiatives that aligns with the Project Management Institute (PMI) guidelines, quality standards and company strategy. Director will create, organize, and implement strategies and business programs. Ensure projects are completed on time and within budget. Oversee the project management process and supplemental staff. Communicate to Executive Management on all projects. The PMO Director will be responsible for development and implementation of PMO processes and policies.

Qualifications:

NECESSARY QUALIFICATIONS

Education:

• Bachelor’s degree in Project Management, Business Administration, Communication, Education, Information Technology, Public Administration and other related fields

Certification:

• Project Management Professional (PMP) with an accredited entity
• Must have and maintain a current unrestricted Driver’s license.

       Experience:

• Minimum of 5 years’ experience in project/program management, with at least 3 years’ experience in a leadership role for large scale programs/organization

       Other Preferred Skills and Abilities:

• Proven ability to simultaneously manage multiple projects and teams.
• Strong program and project management skills managing complex, multi-faceted projects resulting in measurable successes and program growth.
• Proven leadership and management skills as a project/program manager.
• Proven ability to produce project artifacts and other project data.
• Demonstrated experience in strategic planning, risk management, and people management with use of project software, techniques, and/or tools.
• Proven record managing teams and projects in healthcare organizations.
• Successfully managed project deliverables and kept to timelines.
• Expert knowledge of project and change management methodologies, techniques and processes.
• Able to manage budget, cost, and profitability.
• High-level communication, interpersonal skills and ability to cultivate and maintain relationships with project managers, teams, vendor, and other stakeholders.
• Experience monitoring and evaluating projects, programs, and portfolios.
• Taught and mentored small and large groups.
• Flexible, adaptable and resourceful.
• Demonstrated leadership ability and management of high-performing teams.
• Managing healthcare facilities construction and renovation is a plus.
• Completion of and, above-satisfactory scores on all job interviews, demonstrating to the satisfaction of the interviewees and TCRHCC that the applicant can perform the essential functions of the job
• Successful completion of and positive results from all background and reference checks, including positive employment references from authorized representatives of past and current employers demonstrating to the satisfaction of TCRHCC a record of satisfactory performance and that the applicant can perform the essential functions of the job
• Successful completion of fingerprint clearance requirements, physical examinations, and other screenings indicating that the applicant is qualified to be employed by TCRHCC and demonstrating to the satisfaction of TCRHCC that the applicant can perform the essential functions of the job
• Submission of all required employment-related documents, applications, resumes, references, and other required information free of false, misleading, or incomplete information, as determined by TCRHCC.

MENTAL AND PHYSICAL EFFORT

The physical and mental demands described here are representative of those that must be met by an   employee to successfully perform the essential functions of this job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Physical:

This position requires frequent sitting, walking, standing, reaching, and maintaining balance. Occasionally the job requires driving, climbing, kneeling, crouching, testing bending and carrying. Incumbent must be able to lift, push and pull for greater than ¾ day up to 24 lbs.; and, occasionally lift-up to 50 pounds.   Requires availability for responding to emergencies at night (sleep may be disrupted). The sensory requirements for this position are to have the prolonged ability for hearing normal speech and telephone use. Must be able to frequently utilize far vision, near vision, and color vision. Incumbent must be able to occasionally have the ability for depth perception, seeing fine details, and hearing overhead pages thru loudspeaker. Incumbent will need to have the ability to lift-up to 25 lbs. for prolonged periods of time and occasionally lift-up to 50 lbs. Must have the ability with hand manipulation of prolonged periods of simple grasping and use of keyboards. Must occasionally be able to use hands for firm grasping and fine manipulation. Incumbent must be able be flexible with schedule to meet the needs of the unit.

Mental:

Exercise independent judgment to ensure high standards for facility safety and accessibility, which significantly impacts the environment for patient care and services; may deviate from existing department or corporation practices to resolve operating problems. Incumbent must be able work prolong times during workday to cope with high levels of stress; make decisions under high pressure; cope with anger/fear/hostility of others in a calm way; manage altercations; concentrate; handle a high degree of flexibility; handle multiple priorities in stressful situations; and, demonstrate high degree of patience. Must be able to frequently work alone. Incumbent may occasionally need to be able to adapt to shift work, accept flexible schedule to meet unit needs; and work in areas that are close and crowded.

Environmental:

Incumbent may be frequently exposed to infectious diseases; dust, fumes, gases; extremes in temperature or humidity; and hazardous or moving equipment. Incumbent may occasionally be exposed to chemical agents, unprotected heights; and loud noises.

Responsibilities:

ESSENTIAL FUNCTIONS

1. Promote the mission, vision, and values of the organization.
2. Collaborate with other directors, managers, and other personnel to understand the parameters of a project.
3. Must have strong communication and negotiation skills to complete project functions and initiatives.
4. Guide and aid employees, conducting research, and using found data and results to better develop projects and strategies, craft new project management office policies, create and maintain important documents and reports, and otherwise improve upon programs and their components.
5. Develop and maintain project management methodologies that will manage business projects effectively and efficiently.
6. Maintain prioritization of the company's portfolio of projects by collaborating with key leaders in the business and technology functions
7. Create forums to gather information about process improvements to enhance project feasibility and timelines.
8. Collaborate with leadership and project managers to produce a risk management guide for projects.
9. Manage and review contracts as it relates to active projects and ensuring contracts are appropriate for transition to maintenance of the completed project.
10. Participate in and/or lead project evaluation and consultant selection for applicable procurements.
11. Attending and actively participate in partnering sessions with contractors, agencies, and organizations to obtain feedback on company performance and effectiveness; represent company needs and develop strong working relationships throughout the department.
12. Assist IT and facilities Project Managers in the development of project procurement documents for various delivery methods.
13. Provide regular detailed reporting/metrics on existing projects, resource allocation, project status completion statistics, and any variances to plan and forecast future needs.
14. Review and monitor project work to ensure that progress is within standard guidelines and is completed on time and within budget.
15. Regularly review project schedules, analyze and monitor construction progress to determine impacts to schedule, and provide feedback to the COO.
16. Regularly attend and/or lead detailed project meetings with assigned IT and Facilities Project Managers to ensure goals are achieved.
17. Monitor, advise, consult, and communicate project-related issues, scope changes, variances, and contingencies that may arise during projects to the COO. Facilitate amicable solutions.
18. Assist in resolving conflicts between owners, subcontractors, and other Team Members. Assumes a lead role in any dispute resolution activities occurring on assigned projects if the Project Manager is unavailable.
19. Review monthly budget projections and review financial billings with PMs.
20. Provide oversight and assist with project development at initiation and review monthly to ensure accuracy.
21. Work closely with the COO on other special planning and department projects.
22. Oversee and report weekly, monthly, quarterly, and annual metrics.
23. Attend weekly owners’ meetings, projects committee meetings, and safety meetings.
24. Review project change requests for accuracy, completeness, and budget compliance.
25. Lead an interdepartmental team to complete an assigned project on time, to specifications, and with accuracy and efficiency,
26. Complete plans, specifications, and contract analyses as required.
27. Ensure compliance with federal, state, local, industry, contractual, and company regulations, standards, specifications, and best practices.
28. Monitor all phases of a project and promptly address any changes to the original scope of services and the impact on the project schedule and budget. Continually assessing project needs and resources available to complete the project successfully. Plan workflows, conduct statistical production/project studies, and analyze production costs.
29. Comply with the established Hospital Standards for Life Safety and Joint Commission Standards. Ensure setting up of safety measures during construction.
30. Attend meetings as arranged by Leadership, Supervisors, and Medical Directors as required.
31. Oversee all business contractor projects, processes and advise as necessary.
32. Supervise all Project Coordinators such as, but not limited to Information Technology, Facilities Support, Revenue Integrity, and Bio Med.
33. Responsible for the supervision of Project Management Office staff including the granting of leave, performance appraisals, individual or group conduct resolution and addresses performance problems.
34. Ensure proper PPE is always worn while on duty including but not limited to face mask, gloves, gown, NIOSH-approved N95 filtering respirator or higher (if available), and eye or face shield.
35. Complete donning and doffing tasks in a safe acceptable method and discard of used PPE accordingly. (See CDC website for most current updates).
36. Complete task training for all routine cleaning and decontamination processes for all surfaces contaminated by a communicable disease to ensure a high level of patient, visitor, employee, and external customer satisfaction.
    1. All other duties as assigned.