Project Manager 3 (remote) - Knowledge Services

Overview

Knowledge Services is seeking a remote IT Project Manager for a contract through the end of March 2025 (potential for extension) with the State of Maine Procurement, Bureau of General Services.

Responsibilities

Project Manager Responsibilities:

• Support the State of Maine postal agency as they intend to replace its current inserter equipment and set up with two new, modern inserters, new anti-fatigue mats, and new processes to be introduced over coming years to reduce overhead and improve efficiency and enable new capability for agencies, including 2D barcode capability, permit printing instead of meter, and other improvements.

• Support the implementation of AssetWorks.

• Accountable for the approval and sign-off of the program plan with customer representatives, such as portfolio managers, and all affected program stakeholders.• Accountable for management of scope for the program and gaining agreement and approval of scope changes with customer representatives and affected stakeholders.• Build and maintain relationships with key stakeholders and customer representatives.

• Direct work planning and scheduling design work.• Manage and track the program progress against the program plan.• Serve as the primary point of contact for all program-related issues and resolution of issues.• Coordinate and present proposals to agencies as necessary.• Identify and manage program risk and develop risk mitigation strategies, track to closure.• Ensure team leads adjust and revise estimates when necessary.• Anticipate issues and proactively address them. Resolve conflicts with sensitivity and tact.• Coordinate the establishment of program standards and program specific procedures with team leads.• Responsible for project compliance with standards and procedures.• Responsible for the capture and reporting of required program management metrics.• Responsible to tailor and baseline all program templates.• Develop and facilitate achievement of program service commitments and performance metrics.• Ensure that tasks provide value and support the strategic direction of the program and meet service commitments; conduct reviews with agencies.• Accountable for the final program management evaluation review with stakeholders for approval upon program completion.• Communicate effectively with customers and software / hardware suppliers supporting Commonwealth as appropriate.• Identify and track issues.• Balance workload with program members’ capacity.• Communicate to team members how their work assignments relate to and help achieve program objectives.

Qualifications

Project Manager Required Skills:

• In depth knowledge/understanding of the PM methodology and a broad understanding/awareness of SDLC methodologies• Prior experience within state government is required• Experience working with multiple teams

• Any combination of education or experience equivalent to a bachelor’s degree with five years of project management experience.• In depth knowledge/understanding of the PM methodology and a broad understanding/awareness of SDLC methodologies.• Strong ability to work effectively in a business and technical environment.• Effectively uses technical project management tools.• Strong initiative and ability to set stretch goals.• Strong ability to negotiate effectively with business and IT partners on business requirements and timeframes on mid-size initiatives.• Strong ability to rally support among peers and work effectively within challenging situations.• Strong analytical and problem-solving skills and the ability to balance the need to gather detail with the need to solve the problem.• Strong ability to identify and apply different communication mediums based on a content and audience at all levels (both internal and external to Maine gov) to achieve intended goal.• Advanced PC skills required (Excel, Power Point, Word, etc.) Preference given individuals that have experience with managing Vendors

We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin or disability.

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