Project Manager, Branded Promotional Products & Branded Apparel - Strategic Factory

Position Summary

While working as a Project Manager, Branded Promotional Products & Branded Apparel, you will be tasked with fulfilling duties and performing tasks related to processing orders and assisting in the operational functions of the department. The person in this position assists with design of projects, project management of customer order needs, and collaboration with co-workers in supporting customer interfacing plans and actions.

Essential Duties & Responsibilities

• Use professional and courteous communication skills to listen to requests in order to accurately define or determine needs and provide the appropriate response
• Estimate by communicating with the customer and building a cost analysis in the company's ERP system to determine the cost
• Research promo items and apparel for customers as requested, creativity encouraged
• Contact customers to respond to inquiries or to notify them of any unforeseen adjustments
• Utilize specialized computer software to enter job information and receive an accurate estimate
• Revise estimates as needed due to specific changes in the order
• Communicate with co-workers and clients on a regular basis about jobs
• Troubleshoot for any product issues that occur
• Regular, reliable, and punctual attendance
• Can do, happy to attitude
• Other duties as assigned

Qualifications

• Prior experience or training in the branded promotional products and branded apparel industry or a related field required.
• Experience in customer service preferred.
• Bachelor's degree preferred. High school diploma required.
• Precious experience using a ERP system preferred.
• Solid understanding of computers, data entry, internet searches, the Microsoft Office suite and email applications.
• Strong attention to detail.
• Excellent communication and problem-solving skills.
• Flexible and willing to adapt to change.

Why Work for Strategic Factory?

Financial stability. Start with a competitive base salary and earn promotions based on positive performance and measurable results.

Massive advancement opportunities. Join a rapidly growing company that's poised to double in size in the next three years.

Gorgeous work environment. Have you seen our building? Work alongside skilled professionals in our state-of-the-art facility.

Strategic benefits. Our comprehensive package includes health care, 401k, vacation and sick time, paid holidays, and other unique benefit options.

Uber-talented team members. Prepare to be inspired as you work alongside the very best and brightest talent the industry has to offer.

Engaging company culture. We may work hard, but we play hard, too! We host a variety of fun, team building activities throughout the year.

Strategic Factory is an Equal Opportunity Employer

Overtime: This position is salaried and exempt from overtime.
Incentive Pay: Commission program defined by department's goal achievement.
Paid Time Off: PTO accrual and Paid Holidays detailed below:

• Less than One Year: 3.076 hours biweekly: 10 days per year
• 1+ Years of Service: 4.615 hours biweekly: 15 days per year
• 8.5 Paid Holidays per year