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Job Functions & Responsibilities
" Primarily responsible for meeting project commitments, including communications with sponsors, stakeholders, etc.
" Act as the bridge between the business and IT. Support the IT workstream and documents of projects (schedule, tasks, cost, changes/risks/issues) via IT PMO processes, procedures, and tools for assigned projects. As needed, support all project workstreams: initiation, planning, implementation and closure for enhanced or new system.
" Monitor the project schedule, budget, and deliverables. Track progress and review project tasks to make certain deadlines are met appropriately.
" Recognize problems or situations that are or may impact the project delivery. Work cross-functionally to resolve issues, mitigate risks and support change. Analyze decisions and actions for their support of the project s strategic direction. Work with senior management to escalate and resolve more complex issues and risks.
" Support the project with realistic resource plans for all phases of the project including the handover to production support.
" Assess impact of technology requirements and constraints on project scope.
" Utilize project management methodologies (Agile, Waterfall, hybrid) to drive technical solution delivery.
" Support solution delivery processes, procedures, and toolsets (DevOps, configuration management, change management) to deliver stable, hardened, and scalable solutions. " Support project financials - project budget and forecast
" Ensure the solution and the team follow IT ITIL/ ITSM standards, Enterprise Architecture, Cyber Security standards/policies, and other technical standards.
" Fulfill requirements for the IT PMO and IT Governance process including PPM Pro entries, project documentation standards, project reviews, gate promotions as defined in the IT PMO Playbook.
" Work collaboratively with program teams, project teams, various IT teams, and related business unit staff to maintain thorough knowledge of the project objectives.
" Promote and maintain communication between project team members and stakeholders and manage expectations.
" Prepare correspondence, presentations and/or reports as required.
" Follow-up on correspondence and outstanding requests for resolution.
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Skills
" Understand the software development process and experienced in IT project management methodologies (Agile, Waterfall, hybrid) and IT solution delivery processes, procedures, and toolsets (DevOps, configuration management).
" Strong and tested project management skills including: Customer relationship management, Sponsor expectation management, Risk management, Change Management.
" Understand data governance, management & quality.
" Organized, good communicator, deadline driven, team builder, leader, planner, problem solver, and agile.
" Ability to promote and maintain a positive and inclusive work environment with project team members, co-workers, management, and vendors by behaving, collaborating, and communicating in a manner consistent with professional standards.
" Superior interpersonal skills, conflict resolution, and negotiating skills, to ensure open communication across project teams. Ability to handle broad-based, often complex, communication. Ability to diffuse emotionally charged situations and use them to constructively build greater shared commitment to end goals.
" Ability to work cross-functionally to solve problems and implement changes, analyze decisions and actions for their support of the larger area's strategic direction; and work with senior management to resolve more complex problems.
" Outstanding record of project management success, both in results achieved and in use of professional methodology.
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