Project Manager, IT (Phoenix, AZ, US) - American Airlines

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

• ​This job is a member of the Technology Enterprise Support Team within the Information Technology Division.
• Responsible for planning, directing, and coordinating IT infrastructure deliverables for multiple Enterprise and Corporate Real Estate construction projects utilizing Agile/Scrum methodologies.

What you'll do

• Manages/oversees all aspects of multiple simultaneous fast-paced assigned projects with distributed IT Product teams, construction contractors, and Business partners.
• Designs and maintains project vision, project working standards, and agreements.
• Develops project roadmap, release plan, resource allocation, funding requests, communication plan, risks and issues management plans. 
• Manages project scope, budget, project burn charts, presentations to IT/Business, daily standups, agile ceremonies, project status meetings/reporting backlog grooming, and retrospective sessions.
• Implements Agile methodology using Rally and Cherwell tools.
• Facilitates project meetings (all Agile meetings – Discovery Sessions, Iteration 0, Iteration Planning, Demo & Retrospective,  Project Status, Backlog Grooming); completes project tracking reports.
• Tracks, updates, and communicates project status in a proactive manner as it relates to project progress, budget/cost, resource utilization, change requests, issues, risks, and risk mitigation plans.
• Interfaces with project stakeholders at all levels of management to ensure project priorities are aligned with business needs and expectations.
• Ensures that appropriate project documentation and deliverables are clearly defined and delivered.
• Mentors and Coaches Agile teams to ensure their adoption and successful use of Agile @ American practices.
• Acts as a liaison between business units and IT. 
• Uses business analysis techniques for gathering and documenting complex requirements, scoping, interviewing, and facilitation. 

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

• Bachelor's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training
• 3 years of progressive broad-based Project Management, information systems and business experience
• 3 years of experience managing and delivering mission-critical, high- visibility large and small IT Infrastructure projects using structured project management. 

Preferred Qualifications- Education & Prior Job Experience

• 3 years of experience in Project Management using Agile methods and mindset. 
• 5 years of progressive broad-based information systems and business experience Successful project management experience within a Real Estate construction environment and all its aspects
• 5 years of experience managing and delivering mission-critical, high-visibility large and small IT infrastructure projects using structured project such as Agile/Scrum
• Airline Industry experience
• Dual language (Spanish proficiency a plus)

Skills, Licenses & Certifications

• Certified ScrumMaster or PMP (Project Management Professional) is a plus.
• Experience leading, coaching, and mentoring teams while leveraging Agile methodologies, with strong focus on continuous improvement and developing self-organizing teams.
• Experience in Rally and Cherwell, or similar Agile life cycle management tools is a plus.
• Experience in DevOps toolchain methodologies, including Continuous Integration and Continuous Deployment
• Proficiency in Microsoft Office Tools (Project, Excel, Word, PowerPoint, Power BI and Microsoft Teams)
• Skills in leadership; team-focused with high energy and a positive attitude
• Skills in analytics, estimating, and problem solving.
• Ability to think strategically and develop tactical methods to achieve objectives and goals.
• Ability to build and maintain effective relationships with team members, customers, and external groups, as well as working in a collaborative environment with geographically dispersed resources

What you'll get

Feel free to take advantage of all that American Airlines has to offer: 

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. 
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.