Project Manager - Titan Security

Titan Security Group is a privately held provider of security-related technology solutions and security staffing. Titan Electronics, a division of Titan Security Group, provides electronic security system installation and service and is looking for an experienced Project Manager and Technician. We are in one of the fastest growing industries, operating in a highly entrepreneurial environment, and searching for talent! Reporting directly to the Director of Operations, this Project Management role will provide management and service for Titan Electronics' installation teams and clients.  This role will implement and execute strategies to achieve margin goals and maximize service delivery to ensure customer satisfaction as well as installing and servicing commercial card access control systems. 

• Coordinate all aspects of operations activity including, but not limited to planning, and operational review of proposals, bookings and service requests.
• Review and edit job and shop drawings in AutoCAD.
• Supervise labor and subcontractors, planning and scheduling to ensure execution of projects within budgeted costs.
• Assist in permitting processes, if necessary.
• Maintain accurate and up to date job cost records and other control records necessary for processing of internal and external reports. 
• Develop and implement operation strategies that improve project execution and provide additional value to customers in a cost-effective manner.
• Utilize financial systems to review actual vs. budgeted contract cost and provide timely and accurate financial reports. 
• Manage individual performance and personal development of resources including installers, service technicians, subcontractors, and operations team.
• Effectively communicate goals and initiatives to the senior management team.
• Support installers and service technicians in the field.  Complete quality control visits.
• Pro-actively communicate with and seek feedback from all customers.  Initiate a company customer service process. 
• Meet/talk with customers on a regular basis to ensure that we are providing quality installations and service and meeting their individual needs.
• Service and configure Enterprise Level Access Control Systems, DDE Elevator Integrations, Enterprise LevelIP CCTV Systems, DVR’s & NVR’s, Burglar Alarms, Intercom systems, Telephone Entry Systems
• Travel to customer sites in company provided vehicle.
• Other duties and responsibilities as requested or required.

Education and/or Experience: Bachelor's degree preferred.  7-10 years experience in operations, service, field or project management including 5-7 years in management, service management and/or project supervisory experience.  Project management experience in electronic security systems or related industry. Service experience in electronic, fire alarm or building automation systems a plus. AutoCAD experience a plus.

Skills: Excellent leadership and management skills.  Financial analytical skills including cost control.  Considerable knowledge of business process, management, and business office operations.  Excellent knowledge of Microsoft products including Word and Excel.  Experience with service call/project management software.

Certificates, Licenses, Registrations: Ability to obtain a valid PERC.  Valid driver license with a clean driving record.  System manufacturer certifications a plus.

Language Skills: Good verbal and written communication skills for explaining complex situations to clients.

Other Qualifications:  Ability to pass pre-employment drug screen and criminal background check.

Physical Demands:  The position is an office-based position with visits to work sites in the field.  Ability to push/pull/lift 50 lbs., sit, stand, walk, talk or hear.  Position requires work in confined spaces and exposure to different types of outdoor weather conditions.  Position also requires ability to climb and work in high places, stoop, bend or reach above the shoulders.

Wages & Benefits:  Highly competitive compensation plan includes: base salary based on experience; bonus structure based on performance; discretionary year-end bonus; paid vacation and personal days; medical insurance; dental insurance; vision insurance; life and AD&D insurance; paid holidays; 401(k) match; and vehicle allowance.  Skills-enhancing training and opportunities for career growth and promotion.

APPLY NOW or email your resume to work@titan-security.com

EOE/M/F/D/V
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