Project Manager, Marketing & Graphics - Eataly Corporate - Eataly North America

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:

• EAT authentic Italian food at our restaurants, cafés and to-go counters
• SHOP a selection of high-quality Italian, local and homemade products
• LEARN through our classes and our team’s product knowledge

As Project Manager – Marketing & Graphics for Eataly North America you will be guiding a small team of graphic designers delivering on graphics needs for all Eataly locations in the US and Canada. As a leader, you will manage team workloads, strategize scalability for growth and execution, as well as coach and develop your team. Your exceptional organizational skills will enable you to facilitate communication between internal & external partners and manage the graphic design pipeline for maximum efficiency and productivity, ensuring that projects are delivered on time, on budget, and on brand. You will supervise the creative process from end to end: briefing, creative development, and asset delivery.  Responsibilities include, but are not limited to:  

End-to-End Project Management 

Intake & Planning 

• Support project intake and assignment process from internal partners and cross-functional teams, ensuring information is received and briefed into well-defined deliverables and deadlines 

• Ensure that all projects are appropriately documented and actively tracked in our project management system 

Status, Review & Approval Management 

• Ensure clear and frequent communication, acting as point person throughout the creative task life cycle through status updates, document sharing, meeting recaps, progress documentation, etc.  

• Traffic assets and deliverables across multiple departments and internal stakeholders, providing updates and securing approvals. 

 Resource & Calendar Maintenance 

• Forecast creative resourcing based on incoming requests and upcoming projects 

• Partner with marketing/creative leadership to understand and document project prioritization 

• Partners with Operations, Construction and Design, Finance and HR teams at store and corporate levels  

• Support in the development of timelines and ensure that they are tracked in our project management system 

• Monitor timelines to ensure on-deadline delivery, while assessing, addressing and escalating concerns that may delay the project 

Post-Mortem Reporting & Optimization 

• Facilitate regular postmortems to ensure continuous improvement for creative team throughput and efficiency.  

• Collaborate with creative director to identify workflows that can be improved and proactively develop solutions or plans to facilitate growth or improve efficiency 

Vendor Management & Budget Tracking 

• Manage communication with creative vendors, placing orders, tracking progress, and ensuring timely delivery and installation as needed 

• File vendor invoices and enter totals in budget tracker 

• Support marketing & creative leadership in reporting on financial status of projects and budgeting for production spend throughout the year. 

• Bachelor’s degree in Graphic Design, Visual Communications, or a related field. 

• Demonstrated and in-depth expertise in design, with a focus on both print and digital media; experience in retail or food industries is a plus. 

• Strong portfolio showcasing a diverse range of design projects and a keen eye for aesthetics and detail. 

• Proficiency in design software (Adobe Creative Suite, Sketch, Figma, etc.) and familiarity with web design principles. 

• Excellent communication skills, with the ability to articulate design concepts and collaborate effectively with cross-functional teams. 

• Strong organizational skills and the ability to manage multiple projects and deadlines. 

The annual compensation for this position is $85,000- $95,000

Benefits and Perks

• Medical, Dental, Vision Insurance
• Paid Time Off
• Paid Parental Leave
• 401K with match or RRSP
• Bonus program
• Free family meal daily
• Discounts at Eataly
• Classes on products and Italian cuisine
• Referral bonus program
• and more!

Eataly is an equal employment opportunity employer. It is the Company’s policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws. Eataly also prohibits harassment of applicants and employees based on any of these protected categories. It is also Eataly’s policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions.  If contacted for an employment opportunity, please advise Human Resources if you require accommodation.