Project Manager/Organizational Change Manager - Abacus Service Corporation
St. Paul, MN 55107
About the Job
Project Overview
Project Goals:
" Enterprise-wide asset management approach
" Enable data-driven decision making
" Acquire, use and maintain assets more efficiently
" Increased transparency and collaboration within the county with employees and residents
" Support informed capital planning
Project Background
" This project is in process.
" Fleet and Property Management (including SRS the Service Request System) are completed.
" Parks & Recreation deployment is scheduled for Q3 2024-Q1 2025.
" Public Works (including Traffic Signals, Road Maintenance, Environmental Services, and Traffic Signs);
deployment will be done in 2 consecutive phases, their exact phase timing TBD but will likely go through
2026.
Primary Project Deliverables (detailed deliverables are on the next slide):
" Project Management: Continued Deployment of the Enterprise Asset Management (EAM) system (70%)
" Organizational Change Management (OCM) readiness assessment, change strategies, communication,
and training plans (30%)
Project Management: Primary Responsibilities and Deliverables
Primary Responsibilities:
" Understands the project drivers and expected business outcomes.
" Develops a project plan, including tasks, resource assignments, and
schedule.
" Manages deliverables according to the plan, making adjustments
when necessary.
" Provides regular updates to governance, leadership, and key
stakeholders.
" Sets and communicates work priorities, monitors/reports progress.
" Tracks project budget: partners with EAM Systems Manager to
manage the budget, monitor spending, and forecast future costs.
" Manages changes to scope/deliverables to achieve project goals
within the approved time and cost; recommends timely corrective
action when needed.
" Provides leadership and direction to the EAM implementation team
to ensure project success.
" Coordinates/collaborates with AssetWorks (Vendor) Project
Manager.
" Logs and follows through to disposition Project-related risks, action
items, issues, and decisions; escalates issues and risks as needed.
" Monitors progress, tracks hours, and reports status.
" Other duties as assigned.
Primary Deliverables:
" Up-to-Date Project Plans
" Management of Project Schedule,
Deliverables, and Quality
" Tracked budget
" Estimates to Complete; Estimates at
Completion
" Approved/Declined Change Requests
" Leadership Team Consultation and
Guidance
" Leadership Progress Reports
" Collaboration with System Vendors
" RAID Register
- Risks
- Action Items
- Issues
- Decisions
" EPMO/Sponsor Status Reports (including
hours burndown)
OCM: Primary Responsibilities and Deliverables
Primary Responsibilities:
" Understands the project drivers and expected business
outcomes.
" Identifies and assesses stakeholder impacts.
" Performs stakeholder analysis.
" Conducts readiness assessments.
" Develops OCM near and future-term strategies; provides input
into the project plans about OCM-related activities and tasks.
" Develops and manages a communications plan for all phases of
the project.
" Develops communications materials (using a variety of vehicles)
to inform stakeholders about project status and upcoming
activities.
" Assists with the development of leadership (including
governance) presentations.
" Works with the vendor to develop/deliver training and desktop
references.
" Provides input into a post-implementation support plan.
" Evaluates the efficacy of the solution/benefits with end users.
" Develops the sustainment plan and trains personnel.
" Logs and follows through to disposition Project-related risks,
action items, issues, and decisions; escalates issues and risks as
needed.
" Monitors progress, tracks hours, and reports status.
" Other duties as assigned
Primary Deliverables:
" Impact Analysis
" Stakeholder Analysis
" Readiness Assessments
" OCM Strategies (near and future-term)
" Input into Project Plans for OCM-Related
Deliverables/Activities/Tasks
" Communication Plans
" Modification of Training Plans/Materials
" Development of Desktop References
" Training Delivery (in collaboration with the
vendor)
" Governance-related presentations
" Input into Post-Implementation Support
Plan
" Evaluation Plan
" Evaluation Results
" Sustainment Plan
" RAID Register
- Risks
- Action Items
- Issues
- Decisions
" EPMO/Sponsor Status Reports (including
hours burndown)
Candidate Qualifications
Mandatory Qualifications:
" B.S. or B.A. degree (4 year) (or Associates degree
plus an additional 5 years' experience)
" 5+ years' of experience and solid Project
Management skills
" Proven competency in Organizational Change
Management
" Proven competency in developing and delivering
training
" 5+ years' experience as a contractor or consultant
" LOCAL candidates only.
Desired Qualifications:
" Experience managing projects in state, county, or city
governments or non-profit sector
" Experience with Enterprise Asset Management systems
" PMP certification from PMI
" CCMP certification from ACMP or Prosci certification
" Experience with Organization Development
" Experience in developing test scripts/testing
" Experience with agile project approaches (Note: project is
currently utilizing a waterfall approach.)
Note: Diverse and bilingual candidates are strongly encouraged to
Apply
General Skills and Abilities:
" Business acumen
" Elicitation skills
" Relationship-building skills
" Practical and pragmatic process-orientation; efficient
and effective
" Has or can quickly earn trust and credibility with
stakeholders through action and transparency.
" An "honest broker can deliver bad news in good
ways.
" Ability to communicate up-down-and-across.
" Influencing skills
" Analytical, strategic, creative, and systems thinking
skills
" Ability to analyze problems, identify and evaluate
options, and implement solutions.
" Ability to determine priorities, plan workload, and
meet deadlines.
" Ability to develop and manage budgets.
" Knowledge of Business Analysis best practices;
ability to adapt to the needs of the
organization/Project.
" Performs at high levels under pressure, even during
organizational chaos.
" Coachable; open and receptive to continual
feedback
" General Management skills.
Project Environment and Schedule
Project Environment
" Ramsey County is committed to racial equity, diversity and inclusion.
" The Project is sponsored by the Public Works department of the Economic Growth and Community
Involvement Service Team.
" The consultant resource for this position will be managed by the Enterprise Project Management Office.
" The PM/OCM consultant will work with the sponsor and key stakeholders.
" Resources are located in the Arden Hills Public Works office. **Ramsey County is operating in a hybrid work
model; the resource will be required to be on site as needed (initially 1-2 days/week). Work will be
primarily conducted during standard business hours.
Project Schedule
" Anticipated Project Start Date: Approximately November 12, 2024
" Anticipated Duration: Through of 3/31/25; continuation of the project is contingent on additional funding.
" Estimated Hours: Up to full time
" The County will retain the option to extend the work orders in increments as determined by County staff
Project Goals:
" Enterprise-wide asset management approach
" Enable data-driven decision making
" Acquire, use and maintain assets more efficiently
" Increased transparency and collaboration within the county with employees and residents
" Support informed capital planning
Project Background
" This project is in process.
" Fleet and Property Management (including SRS the Service Request System) are completed.
" Parks & Recreation deployment is scheduled for Q3 2024-Q1 2025.
" Public Works (including Traffic Signals, Road Maintenance, Environmental Services, and Traffic Signs);
deployment will be done in 2 consecutive phases, their exact phase timing TBD but will likely go through
2026.
Primary Project Deliverables (detailed deliverables are on the next slide):
" Project Management: Continued Deployment of the Enterprise Asset Management (EAM) system (70%)
" Organizational Change Management (OCM) readiness assessment, change strategies, communication,
and training plans (30%)
Project Management: Primary Responsibilities and Deliverables
Primary Responsibilities:
" Understands the project drivers and expected business outcomes.
" Develops a project plan, including tasks, resource assignments, and
schedule.
" Manages deliverables according to the plan, making adjustments
when necessary.
" Provides regular updates to governance, leadership, and key
stakeholders.
" Sets and communicates work priorities, monitors/reports progress.
" Tracks project budget: partners with EAM Systems Manager to
manage the budget, monitor spending, and forecast future costs.
" Manages changes to scope/deliverables to achieve project goals
within the approved time and cost; recommends timely corrective
action when needed.
" Provides leadership and direction to the EAM implementation team
to ensure project success.
" Coordinates/collaborates with AssetWorks (Vendor) Project
Manager.
" Logs and follows through to disposition Project-related risks, action
items, issues, and decisions; escalates issues and risks as needed.
" Monitors progress, tracks hours, and reports status.
" Other duties as assigned.
Primary Deliverables:
" Up-to-Date Project Plans
" Management of Project Schedule,
Deliverables, and Quality
" Tracked budget
" Estimates to Complete; Estimates at
Completion
" Approved/Declined Change Requests
" Leadership Team Consultation and
Guidance
" Leadership Progress Reports
" Collaboration with System Vendors
" RAID Register
- Risks
- Action Items
- Issues
- Decisions
" EPMO/Sponsor Status Reports (including
hours burndown)
OCM: Primary Responsibilities and Deliverables
Primary Responsibilities:
" Understands the project drivers and expected business
outcomes.
" Identifies and assesses stakeholder impacts.
" Performs stakeholder analysis.
" Conducts readiness assessments.
" Develops OCM near and future-term strategies; provides input
into the project plans about OCM-related activities and tasks.
" Develops and manages a communications plan for all phases of
the project.
" Develops communications materials (using a variety of vehicles)
to inform stakeholders about project status and upcoming
activities.
" Assists with the development of leadership (including
governance) presentations.
" Works with the vendor to develop/deliver training and desktop
references.
" Provides input into a post-implementation support plan.
" Evaluates the efficacy of the solution/benefits with end users.
" Develops the sustainment plan and trains personnel.
" Logs and follows through to disposition Project-related risks,
action items, issues, and decisions; escalates issues and risks as
needed.
" Monitors progress, tracks hours, and reports status.
" Other duties as assigned
Primary Deliverables:
" Impact Analysis
" Stakeholder Analysis
" Readiness Assessments
" OCM Strategies (near and future-term)
" Input into Project Plans for OCM-Related
Deliverables/Activities/Tasks
" Communication Plans
" Modification of Training Plans/Materials
" Development of Desktop References
" Training Delivery (in collaboration with the
vendor)
" Governance-related presentations
" Input into Post-Implementation Support
Plan
" Evaluation Plan
" Evaluation Results
" Sustainment Plan
" RAID Register
- Risks
- Action Items
- Issues
- Decisions
" EPMO/Sponsor Status Reports (including
hours burndown)
Candidate Qualifications
Mandatory Qualifications:
" B.S. or B.A. degree (4 year) (or Associates degree
plus an additional 5 years' experience)
" 5+ years' of experience and solid Project
Management skills
" Proven competency in Organizational Change
Management
" Proven competency in developing and delivering
training
" 5+ years' experience as a contractor or consultant
" LOCAL candidates only.
Desired Qualifications:
" Experience managing projects in state, county, or city
governments or non-profit sector
" Experience with Enterprise Asset Management systems
" PMP certification from PMI
" CCMP certification from ACMP or Prosci certification
" Experience with Organization Development
" Experience in developing test scripts/testing
" Experience with agile project approaches (Note: project is
currently utilizing a waterfall approach.)
Note: Diverse and bilingual candidates are strongly encouraged to
Apply
General Skills and Abilities:
" Business acumen
" Elicitation skills
" Relationship-building skills
" Practical and pragmatic process-orientation; efficient
and effective
" Has or can quickly earn trust and credibility with
stakeholders through action and transparency.
" An "honest broker can deliver bad news in good
ways.
" Ability to communicate up-down-and-across.
" Influencing skills
" Analytical, strategic, creative, and systems thinking
skills
" Ability to analyze problems, identify and evaluate
options, and implement solutions.
" Ability to determine priorities, plan workload, and
meet deadlines.
" Ability to develop and manage budgets.
" Knowledge of Business Analysis best practices;
ability to adapt to the needs of the
organization/Project.
" Performs at high levels under pressure, even during
organizational chaos.
" Coachable; open and receptive to continual
feedback
" General Management skills.
Project Environment and Schedule
Project Environment
" Ramsey County is committed to racial equity, diversity and inclusion.
" The Project is sponsored by the Public Works department of the Economic Growth and Community
Involvement Service Team.
" The consultant resource for this position will be managed by the Enterprise Project Management Office.
" The PM/OCM consultant will work with the sponsor and key stakeholders.
" Resources are located in the Arden Hills Public Works office. **Ramsey County is operating in a hybrid work
model; the resource will be required to be on site as needed (initially 1-2 days/week). Work will be
primarily conducted during standard business hours.
Project Schedule
" Anticipated Project Start Date: Approximately November 12, 2024
" Anticipated Duration: Through of 3/31/25; continuation of the project is contingent on additional funding.
" Estimated Hours: Up to full time
" The County will retain the option to extend the work orders in increments as determined by County staff
Source : Abacus Service Corporation