Project Manager - EBG

EBG is an e-commerce solutions provider specializing in travel and entertainment, and also offering retail products and services, voluntary benefits and insurance. 

EBG powers a robust portfolio of technology solutions and operates a network of employer and membership-based platforms reaching a captive audience, providing leading brands with incremental distribution opportunities. EBG's expanded network reaches over 100 million users from participating companies and closed loop affinity and membership groups. 

EBG owns and operates one of the largest and most comprehensive employee savings programs in the country — serving over 40,000 corporate clients through its proprietary platforms TicketsatWork, Plum Benefits, Working Advantage and Beneplace. 

EBG is a b2b2c company headquartered in Miami (Aventura), with offices in New York, Orlando, Austin and Las Vegas. We offer a hybrid work environment with a balance of collaboration and flexibility.

This role reports to EBG’s Director of Project Management, and is responsible for defining, monitoring and delivering multiple business and technology projects ranging from short 1-month projects to extensive full year projects. Projects will vary supporting multiple business topics including Sales, Marketing, Customer Care, Finance/Accounting, Partner/Product Management, and our Technology team. The ideal candidate will have solid Project Management experience delivering in both Agile and Waterfall development approaches as well as having excellent communication skills. This position may require travel for project kickoffs or meetings at key project inflection points.

This is an onsite, hybrid role based in Orlando, FL. 

Duties and Responsibilities

• Work with Information Systems, Product Management, and Business stakeholders to create, plan and prioritize project elements based on project objectives, cost/benefit considerations, risk, timing, capacity, and interdependencies.
• Provide proactive and consistent reporting and communication on project status, and demand utilization.
• Define, document, and iterate on the key processes including roles, activities, artifacts, workflows, and change processes. Continuously assess process to ensure new opportunities to increase effectiveness.
• Assure understanding and control of sync points and dependencies between projects being managed in comparison to other initiatives in EBG’s project portfolio.
• Proactively and creatively drive project timelines/deadlines in a highly matrixed organization with frequently changing priorities.
• Serves as primary contact for project status and performance.
• Ability to lead groups, employ strategic thinking, and direct involvement in delivering against targets.
• Understanding of software development and infrastructure project lifecycles in both agile and waterfall development approaches.
• Manage and lead project risk assessment evaluation and mitigation activities on projects under management.
• Ability to assess the impact of new project requirements on an existing team workload including impact to schedule.
• Address and/or escalate project related issues in a timely fashion.
• Complete ad hoc analysis and reporting as required in supporting the business case for projects and driving prioritization decisions based on quantifiable factors.
• Stay current on project management best practices and provide expertise.

• Bachelor’s Degree
• 3+ years of successful Project Management experience including managing large-scale initiatives through all phases of the development life cycle.
• Hands-on experience in project/portfolio resource planning, reporting, prioritization, and resource budgeting.
• Strong familiarity with workflow management and other efficiency tools i.e. Jira, SharePoint, Monday.com, etc.
• Able to function tactically but also strategically.
• Hands on person.
• Proven ability to develop strong partnerships with peers and other team members, influencing decision making at all levels without formal reporting structure authority.
• Experienced at leading projects and programs within and outside of IT, as well as projects and programs that involve external providers, encompassing iterative and agile development.
• Outstanding presentation, communication, and facilitation skills.
• Vendor management and procurement experience with external labor resources delivering projects.
• Demonstrated ability to advance multiple priority assignments and projects concurrently and within established deadlines.
• PMP certification is a plus.

Other Information

The statements contained herein reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required, and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements.

*EBG does not offer sponsorship or relocation for this role. 

All information will be kept confidential according to EEO guidelines. EBG is an E-verify company.