Project Manager - Super Micro Computer, Inc.
San Jose, CA 95002
About the Job
About Supermicro:
Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.
Job Summary:
Super Micro Computer, Inc. is currently seeking a Project Manager who will be responsible for both pre and post-technical sales activities in new and existing opportunities. This role will collaborate closely with cross-functional teams, including Sales, Field Application Engineers, Product Managers, Testing Engineers, Production, and Operations, to ensure the project is successfully delivered from end to end with the highest standards of quality and customer satisfaction.
Essential Duties and Responsibilities:
Includes the following essential duties and responsibilities (other duties may also be assigned):
• Work with Business Development Managers, Sales, Field Application Engineers, and customers for rack system products' project management
• Work cross-department to ensure customer satisfaction and drive for timely resolution of issues
• Work closely with Sales, Engineer, and Operation teams to understand business requirements and work with them to deliver the products, services, and results
• Familiar with rack systems management including server systems, switches, power distribution units, and network cables
• Collaborate with internal teams in regular meetings to review project status, identify challenges, and work toward solutions
• Define escalation paths on the projects and drive for on-time-delivery
• Make feature improvements to our existing application system(s) required to run our business
• Make efficiency enhancements to our existing process to eliminate redundancy and increase its effectiveness
• Up to 15% travel required
Qualifications:
• Bachelor's degree or equivalent with a minimum of 2 years of experience in project management or program management
• Understanding the post-sales service support model
• Familiar with server, storage, switch, and datacenter related products is a plus
• Exceptional communication and presentation skills are a must, as the Project Manager will be required to effectively communicate with customers, suppliers, and internal teams regarding all aspects of onsite server rack installation support
Please note that this position requires regular in-office attendance. The successful candidate is expected to be present in the office during standard working hours as determined by the company. In-office collaboration and participation in team meetings, training sessions, and other on-site activities are essential aspects of this role. Candidates should consider the commuting distance and be prepared to fulfill their responsibilities in the designated office location.
Salary Range
$70,000 - $148,000
The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.
EEO Statement
Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.