Project Manager, Warranty PMO-Shelton, CT (On-site/Hybrid) - Budderfly
Shelton, CT
About the Job
Saving the World! Help Wanted…
Budderfly is a fast-growth, private equity-backed energy management outsourcing company that is committed to reducing global carbon emissions for small to medium sized enterprises. We are the premier sustainability partner for businesses with repeatable footprints such as restaurant chains, assisted living facilities, retail franchises, and more. With zero upfront investment, Budderfly installs, monitors, and manages a combination of patented technologies, equipment upgrades, and proprietary energy software to help deliver complete energy saving solutions for our customers.
Ranked #2 in energy companies and #10 overall on the 2021 Inc. 5000 America's Fastest-Growing Private Companies list.
We are an energetic and dedicated team working together to make a positive impact on the environment while providing an excellent customer experience. We are growing quickly and looking to add talented people who are passionate about making the world a better place!
We are seeking a detail-oriented Warranty Claims Project Manager to assist in the development and implementation of a comprehensive Warranty Claims process. This role will submit and manage all claims to Budderfly vendors for purchased equipment through to closure. It will involve continual collaboration with various Budderfly departments, team members, and external vendors to ensure the accurate collection of documentation and timely submission of claims.
Why this Role is Important:
The Project Manager, Warranty plays a key role in assuring the warranty claims process is efficient, compliant, and effective, ultimately contributing to the smooth operation and success of the company.
Responsibilities:
- Assist in the design and implementation of a streamlined process for the collection and submission of warranty claims to Budderfly vendors, ensuring compliance with both Budderfly policies and vendor requirements.
- Maintain thorough records of all warranty claims, including purchase documentation, warranty terms, and correspondence with vendors.
- Work closely with Procurement, Fulfillment, Finance, and other key stakeholders to gather the required information for claims submissions.
- Act as the primary point of contact with vendors regarding warranty claims, addressing inquiries and resolving issues as they arise.
- Provide training and support to Budderfly team members on the warranty claim process, ensuring clarity and understanding of procedures.
- Track the status of warranty claims and prepare regular reports on the effectiveness of the claims process, identifying areas for improvement.
- Support changes in the warranty process that promote streamlining and quality submissions and refine warranty-related policies and procedures to enhance efficiency and compliance.
- Perform other duties and assist in special projects as necessary.
Qualifications:
- Proven experience in process development and execution of warranty claim management.
- Strong analytical and problem-solving skills with keen attention to detail.
- Excellent communication skills and ability to work collaboratively with diverse teams.
- Proficient in Microsoft Office Suite and familiar with warranty claims management software.
- Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
- Experience in vendor management or warranty claims processing in a relevant industry.
- Knowledge of warranty terms and conditions as they relate to equipment and technology.
Location: Shelton, CT (On-site-Hybrid work schedule)
Compensation is based on factors including level of experience, skillset, qualifications, and location.
What We Offer:
- Career advancement opportunities in a fast-growing, supportive company environment
- Competitive pay
- Full benefits package including medical, dental, vison, 401K, life insurance, and disability insurance
- Opportunity to work as part of a team that values its members and works together to achieve positive change.
Budderfly is committed to providing equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status, and to affirmatively seek to advance the principles of equal employment opportunity.
We welcome all job seekers, including those with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career web page as a result of your disability.
