Project Manager - SMX USA

Position: Project Manager – Senior IT Project Manager

Experience: 10+ Years
Education: Bachelor's Degree in Project Management, Information Technology, or a related field; Master's Degree preferred

Summary:
Accomplished IT Project Manager with extensive experience managing large-scale IT projects, including system migrations, application enhancements, and operations support. Expert in resource planning, stakeholder communication, and ensuring the timely delivery of project objectives.

Key Skills:

• IT project management and coordination
• Operations support and system migration
• Resource planning and risk management
• Agile and Waterfall methodologies
• Strong communication and stakeholder engagement
• Experience with ServiceNow and ITSM tools

Professional Experience Summary:

• Directed multiple IT projects, including system upgrades, operational support initiatives, and application development, ensuring projects were completed on time and within budget.
• Developed comprehensive project plans, managed budgets, and coordinated team efforts to achieve project milestones.
• Conducted regular stakeholder meetings to review project progress, address risks, and implement mitigation strategies.
• Facilitated knowledge transfer and training sessions to ensure seamless transition and adoption of new systems and processes.

Certifications:

• Project Management Professional (PMP)
• ITIL Expert (Optional)