Project Manager with ServiceNow implementation experience - Diverse Lynx
Richmond, VA
About the Job
Job title: Project Manager with ServiceNow implementation experience
Location: Richmond, VA (Onsite)
Job Type: Contract Role
Job Description:
1. Project Planning and Management:
- Lead the planning and execution of ServiceNow projects from inception to completion.
- Define project scope, objectives, and deliverables that support business goals in collaboration with senior management and stakeholders.
- Develop detailed project plans, schedules, and resource allocation.
- Manage project risks, issues, and changes to ensure successful delivery.
2. Stakeholder Management:
- Act as the main point of contact between stakeholders and the project team.
- Facilitate regular meetings and communications with stakeholders to report on project status, risks, and issues.
- Ensure alignment between project objectives and business needs.
3. Team Leadership:
-Lead, coach, and mentor project team members, including business analysts, developers, testers, and other project staff.
- Foster a collaborative and high-performance team environment.
- Manage third-party vendors and consultants as required.
4. Budget and Resource Management:
-Manage project budgets, ensuring projects are delivered within approved financial limits.
- Allocate resources effectively to meet project objectives and timelines.
- Track project costs and report on financial performance against budgets.
5. Quality Assurance:
-Ensure that project deliverables meet quality standards and are delivered on time.
- Implement best practices and methodologies for ServiceNow project management.
- Conduct project reviews and lessons learned sessions post-delivery.
6. Reporting and Documentation:
-Prepare and deliver project status reports, including progress, risks, and issues.
- Maintain comprehensive project documentation throughout the project lifecycle.
- Ensure proper handover of completed projects to operations and support teams.
- Master degree in a related field.
- Experience in managing large-scale ServiceNow implementations.
- Familiarity with integration and customization of ServiceNow with other enterprise systems.
- Knowledge of other ServiceNow modules, such as SecOps, GRC, or CSM
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.
