Project and Program Management - Project Manager Non Tech 3 - HonorVet Technologies

Job Title – Project and Program Management - Project Manager Non-Tech 3
Req ID: 147083-1
Duration: 08+ Months
100% Remote Role(PST Preferred)

Job Description
The Client Consumer Services team requires a contracted Business Operations Manager/Project Manager hybrid role to support the team. As the Business Operations Manager, you will help oversee the rhythm of business, including the organization and execution of the team's monthly business review and other executive meetings. As a Project Manager you will help support the team in the organization and execution of end-to-end customer experiences.
 
Responsibilities
 
Business Operations Manager

• Prepare Meeting Agendas: Develop structured agendas for each meeting, focusing on key performance indicators (KPIs), operational results, and strategic goals.
• Data Collection and Preparation: Gather relevant data and metrics from various departments and prepare comprehensive reports for review.
• Facilitate Discussions: Lead the monthly business review prep meetings, ensuring productive discussions, addressing any issues, and aligning teams with organizational objectives.
• Follow-up on Action Items: Track and follow up on action items and decisions made during the meetings, ensuring timely completion and accountability.
• Continuous Improvement: Identify areas for improvement in the business review process and implement best practices to enhance efficiency and effectiveness.
• Documentation and Reporting: Maintain detailed records of meeting minutes, decisions, and action items, and prepare summary report.

 
Project Manager

• Planning and Defining Scope: Develop a detailed project plan to monitor and track progress, ensuring that all projects are delivered on time, within scope, and within budget.
• Stakeholder Communication: Establish and maintain relationships with v-team and communicate project status to all stakeholders.
• Quality Assurance: Ensure all projects are delivered with high quality and prioritize the user experience.

 
 
Preferred Qualifications

• Strong business acumen and analytical skills
• Excellent communication and ability to collaborate with others
• Independent self-starter
• Proficiency in MS Excel
• Involvement in the end-to-end user journey for consumers
• Experience working with engineering, data analysts, and business planning teams
• Ability to organize tasks and develop detailed project plans
• Understanding of business needs and requirements
• Ability to maintain relationships and communicate effectively with stakeholders
• Skill in managing time and ensuring projects are completed on schedule

 
Candidate Requirements

• Years of Experience Required: 3-5 overall years of experience in the field.
• Degrees or certifications required: N/A
• Disqualifiers: N/A
• Managing Rhythms of Business: Experience in managing business rhythms is also valued.
• Data Team Collaboration: Working with data teams, especially in roles that act as a liaison between data and marketing, is highly regarded
• Performance Indicators: Performance will be assessed based on quality of work and meeting deadlines.

 
Top 3 Hard Skills Required + Years of Experience

• Minimum 3 years of experience with Proficiency in MS Excel
• Minimum 3 years of experience with Excellent communication and ability to collaborate with others
• Minimum 3 years of experience with project management - Ability to organize tasks and develop detailed project plans.

 
Hard Skills Assessments

• Expected Dates that Hard Skills Assessments will be scheduled: ASAP
• Hard Skills Assessment Process: The assessment process will include two rounds of interviews.

Required Candidate Preparation: N/A