Project & Program Manager - Wolters Kluwer
Olympia, WA 98507
About the Job
**Purpose**
Under general supervision, the **Project & Program Manager** is the primary contact for Surveillance Product implementations. The Project Manager works directly with Client and Internal team members to ensure projects are delivered on time and in scope.
**Duties and responsibilities**
In this role, the Project & Program Manager will help customers succeed by performing the following:
+ Provide outstanding client service and detailed Project Management.
+ Work closely with both internal and external resources to achieve effective and efficient implementations.
+ Build relationships over the phone with Clinical and IT professionals.
+ Manage sensitive data in a HIPAA-compliant environment.
+ Lead system requirements review, critical design review, test readiness review and post-implementation review.
+ Act as an advocate for our products and project management process.
+ Host internal and client meetings creating appropriate presentations.
+ Keep project plans, issues list and status documentation up to date.
+ Work towards company defined metric goals.
**Job Qualifications**
Education:
+ BS/BA in business administration, management information systems or other related degree required
Experience:
+ 2 - 4 years of experience in project management or an equivalent role or Master's Degree and 0 - 2 years related experience
+ Experience implementing software preferred
+ Experience managing mid-sized projects and juggling multiple projects at once
+ Healthcare experience preferred
**Travel Requirements**
+ No travel required.
**Working Conditions**
+ Normal office environment.
EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Source : Wolters Kluwer