Project Support Specialist (2024-8374) - Cox powered by Atrium

Cox Communication and Blueprint RF are seeking a talented Project Support Specialist in either Las Vagas, NV or Norcross, GA! The Project Support Specialist supports the national growth of the Hospitality business. This position is responsible for coordinating, and installation for products within the Hospitality business; HN (Hospitality Network) ACS (Advanced Convention Services) and BPRF (Blueprint RF). They will also partner with stakeholders to meet key deliverables throughout the life cycle of all installations.

Cox Communications is a leading provider of digital cable television, telecommunications, and home automation services. With a focus on innovation and customer satisfaction, Cox Communications offers high-speed internet, digital telephone, and home security services to residential customers and businesses. We're currently looking for talented individuals to join our team. 

This is a 5-month W2 contract assignment with the opportunity for contract extension or to transition to a permanent, full-time role based on performance and business needs.

Responsibilities of the Project Support Specialist:

• Adhere to standard proactive customer communication intervals including phone calls and emails which provide updates to the customer on the progression of implementation milestone and scheduling changes.
• Update and Track projects in Project Management tools and provides consistent updates and communications to the status of projects.
• Partner with Project Management staff to assist during project lifecycle.
• Willingness to pivot to support cross functional teams i.e.: Hospitality Network, Blueprint RF, Convention Services, etc.

Qualifications of the Project Support Specialist:

• High school diploma or GED required
• A minimum of 1-2+ years of experience in a related role
• Experience with Salesforce, Oracle, and Microsoft Office standard programs
• Background in billing, invoicing, and reconciliation
• Previous project coordination/management experience
• Ability to work effectively and influentially across boundary partners to achieve desired outcomes
• Strong organizational skills
• Strong problem solver
• Ability to work independently 

• Comprehensive Benefits Package available based on eligibility
  • Medical, Dental, Vision
  • Short-Term Disability (STD)
  • Long-Term Disability (LTD)
  • Supplemental and Voluntary Life Insurance
  • 401(K)
  • Commuter Benefit Program

As a woman-owned firm, Atrium values diversity. We are an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, genetic information or any other characteristic protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

This job posting is for a temporary role as an employee of Atrium on assignment at Cox.  The individual selected for this role will be offered the role as an employee of Atrium; compensation, medical benefits, fringe benefits and other terms and conditions of employment shall be presented by Atrium upon offer. The pay rate range provided is a reasonable estimate of the anticipated compensation range for this job at the time of posting. The actual pay rate will be based on a number of factors, including skills, competencies, experience, location and/or being pursued and other job-related factors permitted by law. In addition, this role will be eligible for overtime pay, in accordance with federal and state requirements

By applying for this position you agree to the Atrium Terms and Conditions. Agreeing to these terms, includes permission to use the email address and mobile phone number you provide during the application process or throughout the duration of your prospective or actual employees to notify you of job openings, profiles, articles, news, and other employment-related information, as well as to notify you of special promotions or additional products and services offered by us or our affiliates and partners (collectively, “Atrium Alerts”). Atrium Alerts may be sent by email, phone or text message. Your personal information will be safely stored in our database. Atrium does not sell your personal information to third parties. Text message and data rates may apply. To OPT OUT of text messaging or to modify your communication preferences for Atrium Alerts at any time, please contact us at privacyadministrator@atriumstaff.com.

If you do not agree with the Atrium Terms and Conditions, you can still complete your application for this position by emailing your resume to our team at coxrecruit@atriumworks.com. Please include the job title in the subject of your email.

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