Promotions and Special Events Supervisor - Cache Creek Casino Resort

Being a part of the Cache Creek team comes with amazing benefits:

• Great Pay
• Opportunities to Grow
• Gas Discounts
• Dental Insurance
• Life Insurance
• Paid Time Off (PTO)
• Recognition Program
• Free meals in our Employee Dining Room 
• Weekly Paychecks
• Affordable Healthcare
• Medical Insurance
• Vision Care Insurance
• 401k Savings Plan
• Tuition Reimbursement
• Employee Discounts
• Direct Deposit

Summary

Under the direction of the Promotions & Special Events Manager, the Promotions & Special Events (PSE) Supervisor coordinates, directs and supervises the execution of Promotions and Special Events. The PSE must provide superior customer service to both guests and co-workers while embodying the R.I.C.H principles. The PSE Supervisor assists in the creation and budgeting of Promotions and Special Events including, but not limited to, concept, art, logistics, vendor relations, software setup. The PSE Supervisor will supervise the staff assigned to Promotions and Special Events. Will be the point-of-contact for Promotions and Special events when management is off-site or unavailable.  

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Maintains a competent level of understanding for industry and office software, including, but not limited to, Atrient, Patron Management, Player Soft, proprietary CCCR operations software, Outlook, and Microsoft Office Suite.  
• Supervises and trains staff assigned to Promotions and Special Events.
• Assists in creating staff work schedules.
• Directs and supervises the execution of drawings, promotions, slot and tables tournaments, awarding prizes, and the completion of winner’s logs.
• Understands the basics of Title-31 in relation to their job functions.
• Emcees promotions and special events through both local and casino wide broadcasts.
• Supervises and represents Cache Creek Casino Resort in a positive, professional, and engaging manner while at off-site events.
• Maintains and monitors promotional collateral throughout the property. Ensures all promotional collateral on property is accurate and up to date.
• Assists in creating and updating the Atrient kiosks programs. Including creating and verifying accuracy of the promotions and drawings in PKMS.
• Maintains and ensures all Promotions, and Special Event follow the approved guidelines set by department policies, TGA, and MICs.
• Other duties may be assigned.

Supervisory Responsibilities

Under direction of the Promotions and Special Events Manager, directly supervises Promotion and Special Event employees within the Marketing Department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and/or Experience

One year related experience or training.

Age Requirement

Must be at least 21 years of age.

Language Skills

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one situations with guests and other employees. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

Reasoning Ability

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Certificates, Licenses, Registrations

Cache Creek Casino Resort Tribal Gaming License.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to sit; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 25 pounds. The employee must be able to stand for long periods of time. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly exposed to second hand tobacco smoke. The employee is frequently exposed to moving mechanical parts.  The noise level in the work environment is usually loud.