Property Director II - Chatham YMCA - YMCA of the Triangle

POSITION SUMMARY:

The Branch Property Director is responsible for staff and resources needed to maintain property, facilities, and grounds to ensure member safety and satisfaction at the Branch and/or satellite locations assigned. Resources include but are not limited to property and facilities staff or vendors. They are responsible for managing these functions in accordance with the stated mission and policies established by the administrative staff, governing committees and Board of Directors of the YMCA.

ESSENTIAL FUNCTIONS:

• Actively place the Mission of the YMCA of the Triangle Area into action by fostering positive and productive relationships with Branch staff and members and supporting a broader focus for meeting the strategic objectives of the Association.

• Directly leads and supervises the maintenance staff for the branch including recruitment, hiring, training, and supervision of full time and/or part time staff. Always monitor performance of staff including all shifts and employee performance evaluations. Ensures maintenance and custodial staff are trained in all aspects of their positions with highest priority to safety and workplace OSHA standards.

• Provide leadership and timely management of the Internal Workorder Management System (IWMS) meeting the parameters established for the Association including but not limited to timely completion of work and adequate reporting of KPI's. Responsible for training all users of the IWMS to ensure common understanding of its use and purpose.

• Confer with Branch Director and Regional Property Director on work plan and staffing for each project at the branch and/or satellite facility assigned, coordinate access and communication with Branch leadership and staff, and establish means during project for safe access to facilities.

• Manage work schedule to provide appropriate professional oversight during significant facility/campus enhancements, routine, large and critical maintenance initiatives. Lead the maintenance team in support of Youth, Aquatics, and Wellness programs and proactively liaise with appropriate branch staff to coordinate seasonal operations and program transitions and special events.

• Manage all property and facilities cleaning schedules, sports field maintenance, repair and improvement work, and proactively coordinate maintenance for equipment and other facility areas.

• Assist with providing leadership and hands-on support of special events as needed (requiring off-hours shifts) including but not limited to, operational planning and logistics relative to property and facility needs in support of event day activities.

• Survey all property, facilities and grounds daily for cleaning and maintenance standards adherence and to confirm adequate workflow structure is actively responding to needs and requirements. Identifies potential safety hazards, takes necessary steps to reduce risks.

• Make knowledgeable and informed purchasing decisions relative to maintenance supplies and maintain proper inventory and operation of equipment and supplies.

• Maintain up-to-date records of repairs, status of various facility/campus initiatives, warranties and other appropriate operational contact information.

• Recruits and hires diverse staff teams across multiple dimensions of diversity. Onboards and develops them for success

• Models' relationship-building skills in all interactions. Develops and maintains collaborative relationships with community organizations. Maintains regular, clear, and concise communication within area of responsibility.

• Supervises and coordinates all maintenance and facility/campus repairs, managing both in-house and vendor repairs, working to ensure timely and quality repairs. Where possible will perform, or will enlist vendor/service providers, as necessary, to properly maintain or repair building systems and related equipment.

• Upon hire, be trained in how to successfully use Building Automation System (BAS) so proper building environments can be maintained.

• Coordinate and manage facility scheduling and rentals.

• Participate as appropriate in branch annual campaign support, Association initiatives, and other branch leadership responsibilities requested by branch leadership.

• Other duties and responsibilities assigned by Area Facility Director and/or branch leadership.

QUALIFICATIONS:

• Bachelor's degree preferred and/or three to five years of industry experience to include staff supervision and facility management activities.

• Professional, courteous, friendly, and able to relate well to the public while enforcing branch policies in a positive and professional manner.

• Self-disciplined and possess strong communication skills.

• Personnel leadership abilities and knowledge of standard business procedures; an ability to determine and set priorities and a capacity to respond and handle multiple tasks appropriately in a dynamic and fast-paced work environment.

• Possess a high level of initiative and proactivity, competency in facility maintenance/branch operations and field maintenance, professionalism, a positive attitude and enjoy working in and creating a strong team environment.

• Ability to relate effectively to diverse groups of people from all social and economic segments of the community.

• Microsoft Office applications experience and ability to learn/work in a variety of other computer programs are critical.

• Multi-lingual desired but not required.

• Must complete IFMA's Introduction to Facility Management course within 6 months of hire.

WORK ENVIRONMENT & PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• This position is responsible for the oversight of 47,300 sq/ft. of facilities and 36.81 acres.

• Sufficient physical strength and agility to carry out essential duties.

• Ability to erect and stand on ladders and platforms at heights up to 30 feet.

• Ability to work with paint, cleaning equipment, chemical compounds, solvents, cleaners, and solutions in dry, liquid, powder, spray, and aerosol forms.

• Ability to paint, clean equipment, and operate motorized equipment as needed.

• Ability to work in conditions that will create dirt and dust.

• Ability to perform essential maintenance to facility or equipment which may involve, but not limited to the following activities: semi-reaching to full-reach overhead, crouching, kneeling, shoveling, carrying, working in narrow and/or confining spaces: underground, overhead, and at ground level, twisting of the waist, shoulders, and legs and lying on stomach and/or back.