Property Management Assistant, Vacation Rentals - Better Talent

COMPANY OVERVIEW:

At Book N’ Gather, we’re a tight-knit vacation rental management company specializing in crafting unforgettable experiences that leave a lasting impression on guests who choose us for their Michigan getaway. We pride ourselves on the collaborative culture we’ve built, where each team member is valued for their hard work and perspective. 

As owners of vacation rental properties, we understand the needs, goals, and desires of vacation rental homeowners. This knowledge and a white-glove approach have contributed directly to our success. 

We offer vacation rental homeowners: 

• Listing Management 
• Guest Support 
• Booking Management 
• Cleaning and Maintenance Services 

Poised for continued growth, we’re looking for someone who will bring a proactive, experienced, and professional approach to helping us uphold our reputation for exceptional service and pristine properties.

POSITION SUMMARY:

Join our team as our Property Management Administrative Assistant and become an integral part of our operations! In this role, you’ll ensure that our properties run smoothly while creating a warm and welcoming atmosphere for our guests. Your responsibilities will include coordinating with vendors, managing financial tasks, and nurturing positive relationships with clients and visitors. 

This part-time position offers a flexible schedule and requires some evening and weekend availability. If you are detail-oriented, thrive in a dynamic environment, and are eager to make a meaningful impact in property management, we’d love to hear from you!

RESPONSIBILITIES:

• Real Estate Support: Assist with filing claims and preparing contracts to ensure compliance and accuracy. 
• Vendor Coordination: Schedule and manage vendors for property maintenance and repairs. 
• Procurement: Order necessary items and supplies to maintain properties.
• Financial Management: Handle accounts payable and receivable, ensuring timely payments and collections. 
• Bookkeeping: Maintain accurate financial records and assist with bookkeeping tasks.
• Meeting Coordination: Schedule and organize internal meetings and home showings.
• Guest Communication: Serve as the primary point of contact for guest inquiries, ensuring excellent service and satisfaction. 
• Reservation Management: Set reservations for guests and coordinate guest experiences. 
• Reporting: Collect and send monthly reports to management, providing insights on property performance. 
• Client Appreciation: Assist in planning and executing client appreciation events and initiatives. 
• Quote Management: Obtain quotes for insurance, taxes, building maintenance, and other services as needed. 

QUALIFICATIONS:

• Previous experience in property management, hospitality, vacation rentals, or real estate preferred. 
• Strong organizational skills with an attention to detail. 
• Excellent communication and interpersonal skills. 
• Ability to multitask and prioritize effectively. 
• Basic bookkeeping and financial management knowledge.

COMPENSATION & BENEFITS:

Hourly Rate: $17 - $23