Corporate Values: Integrity, Respectful, Leadership, Sustainable
Alaska Housing Finance CorporationPROPERTY MANAGER IIIBETHEL/Job #24-8443 PCN 394
Position Summary: Senior property and program manager responsible for the physical and financial functions related to affordable housing management in a portfolio with over one hundred units combined public housing and voucher program.
Reports to: Regional Manager
OVERVIEWThis dynamic position works within a team environment to provide Alaskan’s access to safe, quality, affordable housing. Responsible for operating a single large property or a portfolio of several properties and vouchers which combine to over one hundred units, while also supervising other managers and maintenance. May be the highest ranked employee in a community and serve as AHFC’s primary contact for information on subsidy programs in remote locations. Must demonstrate a strong ability to assess and evaluate problems, determine priorities amid multiple projects related to AHFC Public Housing, and understand accounting principles to implement site specific budgets . Must have demonstrated skills in lease enforcement and strong written and verbal communication skills, and an ability to listen and communicate with a diverse group of individuals. Requires a team player who can work independently and occasionally work flexible hours.
SUPERVISION RECEIVED AND EXERCISED: Exempt, supervisory position.
ESSENTIAL FUNCTIONSThis position is responsible for the management of affordable housing, and includes the following duties:
- Responsible for the financial and physical well-being of the property and programs at their locations, which also includes the satisfaction and contentment of the residents, tenants and staff. Significant daily interaction with public housing residents to include rent collection, unit inspections, rent change calculations, and responding to general inquiries and questions concerning housing and housing assistance.
- Direct, control and monitor site staff in compliance with personnel rules and regulations to include organizing, scheduling, supervising and monitoring the quality and quantity of work of the site staff. Complete performance evaluations and recommendations for hiring and termination.
- Maintain the financial health of the property and programs, including responsibility for the annual operating budget, monitoring cash flow, maximizing property income and maintaining inventory control.
- Ensure key operational metrics in property management under AHFC and the Department of Housing and Urban Development assessment indicators are met which includes the physical condition of the units, buildings and systems; financial condition of the property; management performance of the property; and resident satisfaction.
- Fundamental property management functions, which includes walking the property regularly to ensure property safety: assess curb appeal, hazardous conditions and other needs; inspect common areas, hallways, community rooms, and interior hallways, and ensures that work orders are issued to address deficiencies; inspects occupied and vacant units, assign make-ready work, and track make-ready time;
- Conduct annual reexaminations and interim adjustments to compute accurate and timely rent in compliance with the Admissions and Continued Occupancy Policy (ACOP) and HUD’s Rental Integrity Standards. Enforce the lease fairly for all residents, including conducting orientations for new residents to familiarize them with lease requirements; and serving notices as required.
- Carrying out the work of the property in a manner that complies with all applicable Federal State and local laws, regulations, and AHFC policies and procedures
- Coordinating with eligibility staff to ensure prompt leasing of ready units to include notifying admissions staff of any vacancies, ensuring the unit is made ready in compliance with the Alaska Landlord Tenant Act and AHFC policies, and processing new families for move in briefing, move-in inspection, calculating rent, collecting security deposits and updating systems with required tenant and accounting information.
- Maintain the overall health of the property, capital planning and redevelopment process, occasionally supervising the day-to-day maintenance of the property: Assist in logging and monitoring the prioritization, assignment, close-out, and quality control of resident maintenance requests and ensuring 24-hour emergency maintenance service is available.
- Secure the property by contracting with security patrol services, installing and maintaining security devices, establishing and enforcing policies and procedures and responding to emergencies.
- Oversee the processing of admissions to ensure all applicants meet applicable federal, state and local regulations and AHFC policies and procedures. This may include management of marketing and recruiting for applicants for waiting lists, determining eligibility for new families, processing new family move in inspections, rent calculations; and providing program information as necessary.
- Manage annual reexamination and interim adjustments to compute rent timely. Including notifying residents of their upcoming annual re-exam, collecting and reviewing income, assets and deductions, and documenting all actions property in client files, and maintaining a high standard of file organization.
Other duties as assigned.
Knowledge, Skills and AbilitiesKnowledge of English and math; professional communication techniques; office practices and procedures, effective human relation concepts. Knowledge of federal and state regulations, policies, and procedures governing assisted housing programs.
Skills in organizing data and files; interpreting regulations; implementing and following procedures; making mathematical computations; selecting and applying guidelines and procedures; interviewing techniques; typing; operating a personal computer and 10-key calculator.
Ability to comprehend written material, interpret and apply rules and instructions; operate complex records management systems; perform assigned tasks independently; organize data and compile summaries and tabulations; convey information, both orally and in writing form to a variety of individuals in understandable and precise terms; establish and maintain effective working relationships.
