Property Manager - Charities Housing
San Jose, CA
About the Job
POSITION: Property Manager of an 82-unit 100% Tax credit property which includes 27 Project Based Vouchers/Permanent Supportive Housing referral units through the County of Santa Clara.
COMPENSATION: $73,483/Year + 3 bedroom Rent-free apartment (subject to occupancy and regulatory standards)
BENEFITS: Health, dental, vision, FSA, EAP, life insurance (LTD), 401(k), paid sick, vacation, and Holidays
Charities Housing's mission is to develop, own and manage the highest quality affordable housing for extremely low and very low-income individuals, families and those in our community with special needs. For nearly 30 years, through service enhanced property management and structured resident involvement, Charities Housing has fostered and supported the highest standards of human dignity in our communities. The culture at Charities embraces a respectful, diverse and empowered environment. We value a healthy work-life balance and encourage everyone to speak up and step up. Growth, mentorship and training are a priority for our teammates.
This position offers a 4% of annual salary sign-on bonus for new hires!
SCOPE: Accept leadership responsibilities for property, employees, vendors, and contractors of the apartment complex, and tenant relations.
PREREQUISITES:
Experience: Must have prior property management experience with no less than 2 years at a tax credit property.
Ability: Must show ability to keep records, demonstrate professionalism, leadership and supervisor qualities, and enjoy working with others.
Organization: Must be well organized and have the ability to prioritize duties and responsibilities, ability to multi task, and deal with people and work in a fast paced office environment.
Qualifications: TCAC Certification required; YARDI Voyager experience a plus.
Language: Bi-lingual a plus.
MINIMUM QUALIFICATIONS:
Education: High school diploma or equivalent; college degree preferred.
Experience: A minimum of three years' experience performing on-site property management and administrative duties as a Property Manager and/or Assistant Property Manager; or any equivalent combination of education, training, and experience, which provides the requisite knowledge, skills, and abilities for this job.
SUPERVISION REQUIRED: Receives direct supervision from the Regional Manager and may receive direction from higher level positions. Provides general supervision to the Maintenance, Janitorial and emergency contacts and may provide general supervision to lower level positions.
ESSENTIAL JOB FUNCTIONS:
The following duties are normal for this position but this list is not to be deemed all-encompassing. Other duties may be required and assigned.
- Manages the day-to-day administration of the property, including supervising staff and handling resident complaints, grievances, inquiries, and concerns in a courteous and professional manner.
- Meets occupancy and rent collection goals for each assigned property.
- Manage the initial lease up of the property.
- Establishes and maintains rapport with residents, staff, vendors & service providers.
- Handles monthly rent collection, ensuring all notices go out according to company policy.
- Schedules and conducts initial and annual re-certifications.
- Attends to all residents' concerns and requests in a timely and professional manner while offering optimal customer service at all times.
- Enforces tenant rules and regulations.
- Manages and maintains wait-list in accordance with applicable housing program and fair housing regulations.
- Processes and maintains property files in compliance with the affordable housing programs applicable to the property and be up to date with all document filing.
- Processes housing applications which include credit, background checks, landlord verification, income and asset information and any other verification required by the housing program to determine program eligibility.
- Work with the County of Santa Clara to obtain referrals for Project Based Voucher (PBV) units and process applicants according to the PBV program.
- Conducts move-ins, move outs, and annual unit inspections. Execute work orders resulting from inspections.
- Ensures payables and rents are up to date in Yardi and keeps tenant ledgers updated and accurate at all times.
- Provides direction and oversight for contractors servicing the grounds and property maintenance; unit turnovers; janitorial.
- Submits weekly operations and monthly receivables reports to Regional Manager and other management staff as requested and/or required.
- Daily inspections of grounds and vacant units.
- Prepares for and participates in site compliance audits and inspections.
- Maintains project files with daily filing in tenant, maintenance, vendor, and project files.
- Schedules and follows through on resident maintenance requests, to include timely opening and closing of work orders in Yardi.
- Works closely with onsite service providers, meeting weekly to discuss referrals and resident issues.
PHYSICAL REQUIREMENTS:
- Driving or ability to travel between different locations in Santa Clara County
- Computer use
- Sitting at desk for extended periods of time.
- The ability to lift/move/carry up to and including 50 pounds.
**Selected candidate will be required to live on site.**
The above intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant.
Charities Housing is an equal opportunity employer. Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or veteran status, or any other classification protected by state or federal law. If you need assistance or a reasonable accommodation during the application process because of a disability, it is available upon request. Charities Housing is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.
We are looking to make an immediate hire. This position will remain open until it has been filled. If we receive resumes from qualified candidates, we reserve the right to start the hiring process at any time.
Principals only. No calls please. We will only respond to those persons who are deemed qualified at the sole discretion of Charities Housing. For more information about Charities Housing, please visit our website www.charitieshousing.org.
No relocation benefits will be provided.