Property Operations Manager - Link Apartments® QPN at Sail

Seeking an experienced affordable housing (HUD & LIHTC) Assistant Property Manager with direct experience in compliance with recertification processes, leasing, and lease renewal procedures.

About Us

SAIL is a team of dedicated property experts. Asset optimizers. Experience creators. We take a concierge approach to property management, where every aspect of marketing and operations is handled with care and precision. We build thriving communities with our residents and form lasting partnerships with our owners. Delivering exceptional results is just the beginning for us. Relationships are at the heart of everything we do.

Who We're Looking For

Are you someone who is passionate about making an impact in the community you serve? Do you like to roll up your sleeves and lead by example? Are you happy onsite and would like to bring operational excellence to the property that you oversee? Sail is making waves in property management and we are looking for a professional who is experienced and deeply knowledgeable in affordable housing.

As the Assistant Business (Property) Manager, you will showcase a proven track record within property management, demonstrating exceptional communication skills, laser-focused precision with an eye for detail, and a history of operational excellence. At Sail, our values are more than just a formality; they are the driving force behind who we are and how we operate as a company. We're looking for someone who is passionate about Giving their Personal Best, operating with Intellectual Curiosity, placing a high Value in Cultivating Relationships, and showing up with Enthusiasm each day.

The responsibilities of the Assistant Property Manager include assisting the Business Manager with managing the overall operations of their assigned properties, ensuring high-quality resident living while achieving long and short-term business goals. This position oversees and assists the application and rental process to determine eligibility, monitor and ensure compliance with dwelling lease agreements, manage rental programs, and assure quality building and ground maintenance and security of the property. The Assistant Business Manager exemplifies Sail's core values through maintaining positive relations with neighbors, funders, regulatory agencies, and both internal and external customers, all with an elevated level of customer service.

The ideal candidate for this position radiates creative problem-solving with a drive to bring their personal best each day. A go-getter who is enthusiastic about their work and takes pride in each client and staff interaction. You are fine-tuned to address the little details with precision and excellence while still laser-focused on the big picture. You can multi-task, you are organized, and you are polished and professional!

About the Property

We are currently hiring for several affordable properties, all of which have been built within the last few years. These properties offer modern amenities, comfortable living spaces, and are located in desirable communities. If you're looking to work in a dynamic and supportive environment while contributing to the management of high-quality affordable housing, we encourage you to apply.

Responsibilities

• Tenant Support:
  • Assist in managing tenant relations by responding to inquiries and addressing issues in a timely manner.
  • Facilitate tenant move-ins and move-outs, ensuring a smooth transition.
• Leasing Assistance:
  • Help with the leasing process, including marketing available units, scheduling property showings, and processing rental applications.
  • Maintain up-to-date knowledge of rental rates
  • Propose renewal offers that involve discussing options with residents, presenting proposals, assisting in proposal selection, and drafting the lease agreement for residents to sign.
  • Maintain accurate records of tenant eligibility and compliance with affordable housing regulations.
• Maintenance Coordination:
  • Assist in coordinating maintenance and repair requests, by scheduling entry and service details with the resident.
  • Conduct regular property inspections and report any maintenance issues to the Property Manager.
• Administrative Tasks:
  • Maintain accurate records of leases, tenant communications, and maintenance requests.
• Financial Support:
  • Help with rent collection and follow up on delinquent accounts.
  • Assist in monitoring expenses
• Regulatory Compliance:
  • Support compliance with local, state, and federal housing regulations.
  • Stay informed about changes in property management laws and regulations.

• Previous experience in multifamily property management or a related field is strongly preferred.
• Strong organizational and multitasking skills.
• Excellent communication and customer service skills.
• Proficient attention to detail, highly organized and able to multitask efficiently.
• Proficient in property management software, Yardi strongly preferred, and Microsoft Office Suite.
• Basic understanding of leasing agreements and property regulations.
• Ability to work independently and as part of a team.

Compensation details: 55000-60000 Yearly Salary

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