Provider Relations Specialist - Omni Eye Specialists

Omni Eye Specialist is searching for an energetic, patient focused, team oriented Provider Relations Specialist for our multi-specialty ophthalmology practice in Madison, Colorado. Great work hours, no major holidays, a robust benefits package, a team oriented working environment where you are seen, heard and respected as well as clear career ladder opportunities.

Our ideal candidates will have over two years of experience in relationship management, with a proven ability to foster positive and productive interactions with healthcare providers.

This is your opportunity to join one of the areas most recognized leaders in ophthalmology and optometry.  Omni Eye Specialist is a multi-sub-specialty eye care practice composed of fellowship-trained board-certified ophthalmologists in every subspecialty of ophthalmology. Our goal is to provide each patient with the latest in comprehensive eye care in an efficient, patient-friendly private practice environment.

We are committed to customer service, and making every interaction extraordinary while inspiring the complete confidence of our patients. Our employees contribute directly to the growth and success of our practices, and take pride in being a member of our team. We strongly believe that the manner in which our patients and customers are treated by our employees is as important as the services provided by the doctor.

All of us at Omni Eye Specialist are committed to inclusion and diversity. We believe today more than ever; it isn’t speaking the words, but starts with a culture of service, caring and listening and we would thoroughly enjoy meeting with you and discussing our employment opportunities.  For more information, please visit our webpage at www.omnieye.com

As a Provider Relations Specialist, you will play a crucial role in maintaining and improving relationships with our network of healthcare providers. You will act as a liaison between our organization and healthcare providers, ensuring effective communication, problem resolution, and collaboration. Your primary goal will be to foster positive relationships, address concerns, and support our mission to deliver exceptional healthcare services to our members.

• Initiate and maintain regular communication with healthcare providers to ensure they are informed about our services, policies, and updates
• Address and resolve provider-related issues, including claims inquiries, billing disputes, and network participation matters promptly and professionally
• Assist in contract negotiations, renewals, and amendments with healthcare providers, ensuring all agreements are accurate and up to date
• Conduct training sessions and presentations to educate providers on our processes, protocols, and system tools
• Collaborate with the Provider Relations Manager to identify opportunities for network expansion and recruitment of new providers
• Collect feedback from providers and conduct surveys to assess their satisfaction levels, making recommendations for improvements
• Maintain accurate records of all provider interactions, contracts, and communications
• Work closely with internal departments such as claims, credentialing, and customer service to facilitate smooth provider interactions and address operational issues

• Bachelor's degree in healthcare administration, business, or a related field (or equivalent experience)
• Previous experience in provider relations, healthcare contracting, or a related role preferred
• Strong communication and interpersonal skills
• Excellent problem-solving and conflict resolution abilities
• Proficiency in Microsoft Office Suite and data analysis tools
• Knowledge of healthcare regulations and compliance
• Ability to work independently and as part of a team

In Turn We Will Provide:

• Benefits to full time team members that include comprehensive medical, dental and optical coverage, 401K and short and
  long term disability
  
• Company paid life insurance
  
• Paid holidays and generous paid time off
  
• Paid parking where applicable
  
• Team oriented working environment where you are heard and respected
  
• Clear career ladder opportunities
• Annual salary range: $70,000 - $80,000

 ESP #1