PSR - Oak Park - VitalSkin Dermatology

As a full-time, on-site Patient Service Representative, you will be responsible for providing superior patient experience / customer service, in addition to processing prior authorizations; scheduling patient appointments and completing on-demand eligibility checking; verifying appointment information; registering and creating records for new patients; assisting patient in completion of necessary forms and consents; obtaining and verifying current insurance information or other financial information; requesting and recording all co-payments, co-insurance, self-pay, product sales, previous balances and monies received in the office; updating patient demographic data in practice management system; scheduling and re-scheduling return appointments according to scheduling guidelines; and, other daily admin duties. You are able to work on Saturdays, as well as late evenings. Training willl be at our Bucktown location for the first month.

You are a well-rounded customer service professional with extensive admin office experience, who is a detailed-oriented, proactive, initiative-taking individual with a passion for healthcare. You have at least two years of experience in a medical office or other healthcare setting; familiarity of third-party payer systems: Medicare, Medicaid, and commercial; excellent written and verbal communication skills; working knowledge of computer applications: word processing, medical office management and spreadsheet; ability to accurately record and transmit detailed information.

We are a growing dermatology company with several locations in and around the City of Chicago. Our professional, fast paced, busy clinical environments offer fun, resilient, accountable, courageous, and entrepreneurial teams, who are helping to grow a young and energetic company. We offer our employees merit based competitive pay, on-the-job training, and direct hands-on experience with patients. Our benefits include healthcare (medical, dental, and vision), health savings, flexible savings, commuter benefits, voluntary insurance, 401K retirement, employee assistance program, paid time off (holidays, sick time, and vacation), complimentary or discounted services, and continuing education.

At VitalSkin Dermatology, we believe in having fun, being a team, being resilient, being accountable, being courageous, and being entrepreneurial!