PT Front Desk Agent - PM Shift - Hilton Hotel Event & Conference Center

The Hilton North Scottsdale at Cavasson is currently seeking a friendly and outgoing individual to join our Front Desk team for PM shifts Ideal candidates have flexible availability, excellent customer service skills, great attention to detail, and a desire to ensure an exceptional guest experience. In this position, you will have several opportunities to brighten someone's day! Come see why our employees love it here!   

 Primary Responsibilities:

• Efficiently register and check out to all guests.
• Follows proper billing and cash handling procedures.
• Displays high-level competency in the property management systems.
• Interacts with guests in a manner that is professional, ethical, and customer service driven.
• Follows the proper work environment procedures.
• Ability to communicate effectively.
• Must be stationary for up to 8 hours.
• Must have the ability to move/transport up to 25 lbs.
• Provides excellent concierge services to guests 
• Answers all phones professionally and courteously.
• Other duties as assigned by Management. 

  Qualifications, Education, Experience, Skills, and Abilities:

• Customer service skills
• Professional demeanor
• Organizational skills
• Effective Communication skills
• Initiative and creative problem-solving skills
• Must be familiar with the city and the attractions that it offers
• Flexible availability (days, evenings, weekends, holidays)
• Hilton ONQ experience is highly preferred

The Hilton North Scottsdale at Cavasson is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work-life balance and by providing development opportunities. We are proud to be a Drug-Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment