PT/OT Administrative Therapy Aide - Children's Mercy KC

Thanks for your interest in Children's Mercy!:

Do you envision finding a meaningful role with an inclusive and compassionate team? At Children’s Mercy, we believe in making a difference in the lives of all children and shining a light of hope to the patients and families we serve. Our employees make the difference, which is why we have been recognized by U.S. News & World Report as a top pediatric hospital, for eleven consecutive years.

Children’s Mercy is in the heart of Kansas City – a metro abounding in cultural experiences, vibrant communities and thriving businesses. This is where our patients and families live, work and play. This is a community that has embraced our hospital and we strive to say thanks by giving back. As a leader in children’s health, we engage in meaningful programs and partnerships throughout the region so that we can improve the lives of children beyond the walls of our hospital.

Overview:

The Administrative Therapy Aide is responsible for providing administrative support at the front desk and coordination and organization of departmental supplies and space. Assisting therapists with patient interventions to facilitate the overall organization and effectiveness of the department. The Administrative Therapy Aide coordinates and performs technical and administrative activities including patient check-in, scheduling, registration, and account management. The Administrative Therapy Aide is also responsible for safe operations of the department including maintaining departmental safety records, providing staff education and information on safety matters and appropriate cleaning and storage of therapy equipment and supplies. May supervise PT/OT volunteers and assist with PT/OT student aide supervision when requested. Provides clear communication with patients, families, co-workers, and all members of the health care team utilizing the principles of service excellence.

At Children’s Mercy, we are committed to ensuring that everyone feels welcomed within our walls. A successful candidate for this position will join us as we strive to create a workplace that reflects the community we serve, as well as our core values of kindness, curiosity, inclusion, team and integrity.

Additionally, it’s important to us that we remain transparent with all potential job candidates. Because we value the safety of the patients and families we serve, as well as the Children’s Mercy staff, we want to let you know that the seasonal influenza vaccine is a condition of employment for all employees in our organization. New employees must be willing to be vaccinated if found non-immune to measles, mumps, rubella (MMR) and chicken pox (varicella) and/or without evidence of tetanus, diphtheria, acellular pertussis (Tdap) vaccination since 2005. If you are selected for this position, you will be asked to supply your immunization records as proof of vaccination. If you and have any concerns about receiving these vaccines, medical and/or religious exemptions can be further discussed with Human Resources.

Responsibilities:

• Greets and provides assistance to patients, families, visitors including patient check-in and registration and incoming calls in a patient/parent friendly atmosphere, utilizing behaviors from service excellence.
• Appointment scheduling for NEW and FOLLOW-UP outpatient appointments.
• Cleaning and organization for safe clinic environment.
• Maintains and organizes departmental supplies and equipment.
• Assists in maintenance of a safe environment, provides education to staff on safety policies, identifies safety concerns and plans remediation, and promotes efficiency of operations.
• Assisting therapists when requested with direct patient supervision or care.

Qualifications:

• HS diploma or equivalent Enrollment or pre-enrollment in PT or OT school preferred for student aide positions and No Experience necessary / On-the-Job Training Previous experience with pediatrics or in the health care field including public interactions, multitasking activities, professionalism, good judgment and decision making skills. Pediatric experience, good organizational skills with attention to detail, professionalism with mature decision making and judgment skills.

Benefits at Children's Mercy:

The benefits plans at Children’s Mercy are one of many reasons we are recognized as one of the best places to work in Kansas City. Our plans are designed to meet the changing needs of our employees and their families.

Learn more about Children’s Mercy benefits. Starting Pay:

Our pay ranges are market competitive. The pay range for this job begins at $17.15/hr, but your offer will be determined based on your education and experience.

Remote Work/Work from Home:

This position is not eligible to work remotely, which means that the person hired will be required to work onsite at one of our Children’s Mercy locations and may not work from home.

EEO Employer/Disabled/Vet:

Children’s Mercy hires individuals based on their job skills, expertise and ability to maintain professional relationships with fellow employees, patients, parents and visitors. A personal interview, formal education and training, previous work experience, references and a criminal background investigation all are factors used to select the best candidates. The hospital does not discriminate against prospective or current employees based on the race, color, religion, sex, national origin, age, disability, creed, genetic information, sexual orientation, gender identity or expression, ancestry or veteran status. A drug screen will be performed upon hire. Children’s Mercy is smoke and tobacco free.

Our commitment to Diversity & Inclusion:

CM is committed to creating a diverse and inclusive workforce. Our patients and families come from all walks of life, and so do we. We know that our greatest strengths come from the people who make up our team so we hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our hospital stronger and our patient care more compassionate.

If you share our values and our enthusiasm for service, you will find a home at CM. In recruiting for our team, we welcome the unique contributions that you can bring, including education, ideas, culture, ethnicity, race, sex, sexual orientation, gender identity and expression, national origin, age, languages spoken, veteran status, color, religion, disability and beliefs.