PTS Support Technician - Palm Beach County - Publix
Palm Beach, FL
About the Job
Required Qualifications
- Candidate must live in or near the Palm Beach County, FL area, or must be willing to relocate there upon acceptance of the position
- Associate degree in Information Technology, or equivalent experience
- 1+ year of PC/Technical support experience
- Basic understanding of IT hardware and industry standards
- Basic understanding of Windows Operating Systems
- Basic understanding of thermal and laser printing
- Analytical and troubleshooting skills.
- Cable management and troubleshooting skills.
- Computer and electronic equipment installation skills
- Must be at least 20 years of age.
- Must have a valid driver license and maintain an excellent driving record.
- Ability and willingness to be on call, weekends and holidays as needed.
- Ability to lift up to 75 lbs.
- Ability to climb and work on a ladder.
- Ability to crouch, kneel and work in confined areas for extended periods.
- Ability to use hand and power tools.
- Flexible and able to multitask, prioritize, and manage time efficiently on multiple projects.
Preferred Qualifications
- Certifications in the field of electronics or Computer Science such as Cisco Certification, A+ Certification, Microsoft Certified Systems Engineer, HP Certification, or Lexmark Certification
- 3+ years of PC/Technical support experience
- Basic understanding of Active Directory
- Experience using problem reporting and ticketing systems.
- Understanding of the Publix retail environment
Publix Technology
Source : Publix
