PTS Support Technician – Charlotte, NC - Publix
Lakeland, FL
About the Job
Required Qualifications
- Candidate must live in or near the Charlotte or Mooresville, NC area, or must be willing to relocate there upon acceptance of the position
- Associate degree in Information Technology, or equivalent experience
- 1+ year of PC/Technical support experience
- Basic understanding of IT hardware and industry standards
- Basic understanding of Windows Operating Systems
- Basic understanding of thermal and laser printing
- Analytical and troubleshooting skills
- Cable management and troubleshooting skills
- Computer and electronic equipment installation skills
- Must be at least 20 years of age
- Must have a valid driver license and maintain an excellent driving record
- Ability and willingness to be on call, weekends and holidays as needed
- Ability to lift up to 75 lbs
- Ability to climb and work on a ladder
- Ability to crouch, kneel and work in confined areas for extended periods
- Ability to use hand and power tools
- Flexible and able to multitask, prioritize, and manage time efficiently on multiple projects
Preferred Qualifications
- Certifications in the field of electronics or Computer Science such as Cisco Certification, A+ Certification, Microsoft Certified Systems Engineer, HP Certification, or Lexmark Certification
- 3+ years of PC/Technical support experience
- Basic understanding of Active Directory
- Experience using problem reporting and ticketing systems
- Understanding of the Publix retail environment
Publix Technology
Source : Publix