Public Area Attendant - Pfister Hotel

Description

Do you strive to set yourself apart by your gracious service and impeccable style? Are you passionate and energetic about delivering exceptional experiences to guests in the premier luxury hotel in downtown Milwaukee? If so, The Pfister is looking for a 2nd Shift part-time Public Area Attendant to be a part of our team and continue its iconic legacy. Our Public Area Attendants Keep our main lobby and common areas pristine and well-kept. The focus of this role is to ensure that all public areas are maintained, such as keeping the bathrooms and coffee stations stocked and refreshed.

Built in 1893, The Pfister Hotel in Milwaukee has been a hotel icon for nearly 130 years. As one of the best hotels in Milwaukee and the Midwest, we continue to celebrate a grand tradition of gracious service and impeccable style. The Pfister Hotel has received AAA Four Diamond hotel status for 46 consecutive years. The hotel is one of only 11 properties throughout North America to maintain the AAA Four Diamond designation since the inception of the Diamond Rating program in 1976.

What will you be doing?

• Greet all guests with a positive attitude.
• Promote excellent guest/associate rapport by completing all requests promptly, efficiently, and courteously. 
• Clean and maintain all assigned areas including lobby, exterior of building, parking ramp, restaurant, spa, bathrooms, stairwells, pool, fitness center, and elevators in accordance with the established standards of cleanliness.
• Maintain all floor/carpet/doormat care needs within the hotel.
• Ensure all supplies are in place.
• Participate in the promotion of safety and security in assigned work areas.
• Perform all other related duties and special projects as requested and/or assigned.

What do you bring to the role?

• Previous cleaning, maintenance, housekeeping or janitorial experienced helpful 
• Must be able to represent the company in a professional, well-groomed and courteous manner.
• Ability to use all cleaning equipment and chemicals.
• Must be able to stand, walk, bend, kneel, lift, grasp, stretch, and use a vacuum and push a cart on a regular and extended basis.
• Must be able to work a varied schedule to include days, evenings, weekends, holidays and the ability to work under pressure.

What's in it for you?

• A free, well-balanced meal every shift
• Room discounts at Marcus Hotels & Resorts and Historic Hotels of America properties
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing and spa
• Discounted parking
• “Two for one” movie theater coupons at Marcus Theatres
• Ability to grow your career, and transfer from one property to another while maintaining your service with the company
• Early wage access
• Paid time off

About us:
A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S. based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

The Pfister Hotel is an equal opportunity employer.