Public Area Attendant - Vista Host Inc

POSITION TITLE: Public Area Attendant

REPORTS TO: Executive Housekeeper

POSITION SUMMARY:

The Public Area Attendant is responsible for assisting room attendants on assigned floors; collect dirty linens and transport to laundry area, deliver fresh linens to room attendant carts throughout the day. May assist with stripping linens from room and/or cleaning of public areas. Deliver and retrieve items requested by guests and housekeeping staff.

DUTIES AND RESPONSIBILITIES:

· Provide a clean and safe environment for guests

· Proactively maintain assigned areas and equipment

· Clean and maintain common areas of the property

· Deep cleaning of assigned areas

· Setting up and maintaining complimentary hotel lobby functions

· Cleaning and setting up meeting room functions

· Delivering service items to guest rooms upon requests from front desk

· Assist with guest luggage when required

· Ensure efficient completion of daily assignments in a timely manner

· Use supplies efficiently

· Report all safety, maintenance and housekeeping concerns to management

· Attend and participate in all mandatory training

· Flexible with schedule and assignments

· Knowledge and completion of property cleaning procedures

· Maintain effective performance under pressure

· Follow proper procedures for lost and found items

· Follow guest safety procedures

· Follow guest requests, i.e. do not disturb signs, change of linen or terry

· Acknowledge and greet guests in public spaces

· Review daily inventory of supplies needed to complete assignments

· May perform similar duties as requested by supervisor

Qualifications:

· Frequently standing up or moving within and about the facility.

· Carrying or lifting items weighing up to 50lbs and pushing and/or pulling approximately 200lbs.

· Frequently handling objects and equipment to maintain the facility.

· Frequently bending, stooping and kneeling.

· Communication skills are utilized a significant amount of time when interacting with guests and employees.

· Basic reading and writing abilities are utilized often when reading assignments, completing checklist, replacing linens and amenities.

· May be required to work nights, weekends, and/or holidays.

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