Public Health Office Assistant - Ozaukee County
Port Washington, WI 53074
About the Job
Full-time, non-exempt
Starting pay range: $21.42 - $23.21
Job Summary
This position provides office support for the department including greeting clients, answering/directing calls to the appropriate staff and departments, and providing information and referrals to the appropriate sources. Additional duties may include processing incoming and outgoing mail, maintaining/updating forms, brochures, and other supplies, handling cash, and preparing receipts/deposits, setting appointments, purchasing for the department, data entry into various case management systems and other administrative support.
Essential Functions and Responsibilities
The following duties are primarily performed and are essential for this position. Employees are expected to be able to perform each of these job duties satisfactorily and successfully with or without reasonable accommodations to be qualified for the position. Other duties may be required and assigned.
30% Customer Support:
Greets clients to address their needs. Dispatches messages, researches information and relays it to the public. Accommodates clients in the office for appointments and other public health services.
20% Administrative Tasks:
Ensures daily office operations run smoothly, operating multi-line phone system, sending faxes, maintaining copier/printer needs, overseeing mail and deliveries, maintaining office supply inventory, and processing payments for services.
20% Other Program Support:
Provides general administrative support for all public health programs. This may include registration for conferences, organizing events for the department, assisting with scheduling of events and services for the public, providing client education and distribution of public health materials when needed at front desk, management of fleet vehicles and assisting with records management processes.
10% Purchasing:
Conducts price comparisons, obtains quotes, researches products, orders and distributes products according to county policy. Maintains a purchasing log and assists with inventory management.
20% Data Entry:
Enters client information and billing information into various information systems. Records daily vaccine refrigerator temperatures and maintaining temperature log in accordance with program policies.
0-100% Other:
Performs other duties as assigned (i.e.: pandemic response)
Supervision Exercised
None
Minimum Education Qualifications
Education and/or Experience Requirements:
Licenses, Certifications, and Other Requirements:
N/A
Minimum Knowledge, Skills, and Abilities Qualifications
In order to perform the functions and responsibilities of the position (listed above) the following knowledge, skills, and abilities are essential.
In evaluating candidates for this position, Ozaukee County may consider a combination of education, training, and experience which provides the necessary knowledge, skills, and abilities to perform the duties of this position.
Physical Requirements
Work Environment
This position may be required to work out of both Washington and Ozaukee County offices. This is not a remote position.
EOE / ADA Statement
Ozaukee County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Ozaukee County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
Nothing in this job description limits management’s right to assign or reassign duties and responsibilities to this job at any time. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement or affect the at-will nature of the employment arrangement between the employee and company and is subject to change by the employer as the needs of the employer and requirements of the job change.
Starting pay range: $21.42 - $23.21
Job Summary
This position provides office support for the department including greeting clients, answering/directing calls to the appropriate staff and departments, and providing information and referrals to the appropriate sources. Additional duties may include processing incoming and outgoing mail, maintaining/updating forms, brochures, and other supplies, handling cash, and preparing receipts/deposits, setting appointments, purchasing for the department, data entry into various case management systems and other administrative support.
Essential Functions and Responsibilities
The following duties are primarily performed and are essential for this position. Employees are expected to be able to perform each of these job duties satisfactorily and successfully with or without reasonable accommodations to be qualified for the position. Other duties may be required and assigned.
30% Customer Support:
Greets clients to address their needs. Dispatches messages, researches information and relays it to the public. Accommodates clients in the office for appointments and other public health services.
20% Administrative Tasks:
Ensures daily office operations run smoothly, operating multi-line phone system, sending faxes, maintaining copier/printer needs, overseeing mail and deliveries, maintaining office supply inventory, and processing payments for services.
20% Other Program Support:
Provides general administrative support for all public health programs. This may include registration for conferences, organizing events for the department, assisting with scheduling of events and services for the public, providing client education and distribution of public health materials when needed at front desk, management of fleet vehicles and assisting with records management processes.
10% Purchasing:
Conducts price comparisons, obtains quotes, researches products, orders and distributes products according to county policy. Maintains a purchasing log and assists with inventory management.
20% Data Entry:
Enters client information and billing information into various information systems. Records daily vaccine refrigerator temperatures and maintaining temperature log in accordance with program policies.
0-100% Other:
Performs other duties as assigned (i.e.: pandemic response)
Supervision Exercised
None
Minimum Education Qualifications
Education and/or Experience Requirements:
- High School Diploma required.
- One year of general office or customer service experience required.
Licenses, Certifications, and Other Requirements:
N/A
Minimum Knowledge, Skills, and Abilities Qualifications
In order to perform the functions and responsibilities of the position (listed above) the following knowledge, skills, and abilities are essential.
- Excellent communication and organizational skills.
- Ability to exercise judgment and resourcefulness.
- Ability to multi-task and establish priorities.
- Ability to maintain confidentiality.
- Proficient use of Microsoft Office products.
- Knowledge of office procedures and ability to use equipment.
- Ability to be a team player.
In evaluating candidates for this position, Ozaukee County may consider a combination of education, training, and experience which provides the necessary knowledge, skills, and abilities to perform the duties of this position.
Physical Requirements
- Prolonged periods of sitting and working on a computer.
- Periodic periods of standing or walking.
Work Environment
This position may be required to work out of both Washington and Ozaukee County offices. This is not a remote position.
EOE / ADA Statement
Ozaukee County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Ozaukee County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
Nothing in this job description limits management’s right to assign or reassign duties and responsibilities to this job at any time. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement or affect the at-will nature of the employment arrangement between the employee and company and is subject to change by the employer as the needs of the employer and requirements of the job change.
Ozaukee County offers a generous benefits package including: health, dental, life, & vision insurance; free employee health clinic & Teladoc; paid holidays, vacation, & sick time; state of Wisconsin WRS defined benefit pension program; bonus opportunities; employee fitness room; wellness program & wellness reimbursement; tuition reimbursement & continuing education opportunities; and more! Please note some that benefits offered are dependent on full-time/part-time status.
Ozaukee County prohibits discrimination and harassment of any type against applicants and employees on the basis of race, color, religion, sex, national origin, age, handicap, disability, genetics, veteran status or military service, marital status or sexual orientation, gender identity or expression, or any other characteristic or status protected by federal, state or local laws. Ozaukee County also provides reasonable accommodations to qualified individuals with disabilities in accordance with the requirements of the Americans With Disabilities Act and applicable state and local laws.
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Source : Ozaukee County
