PUBLIC SAFETY EMERGENCY DISPATCHER I - Prince George's County Government, MD

Come join our team!

 

Prince George’s County Government provides a dynamic and inclusive workplace where employees can thrive, learn, and grow across its 30 diverse agencies, all dedicated to serving the County's residents with essential resources and services. Nestled just minutes away from Washington, DC, Prince George's County combines urban vibrancy with serene surroundings, offering an ideal setting to live, work, and enjoy life. 
   

 

We are Prince George’s Proud!

 

BILINGUAL APPLICANTS ARE ENCOURAGED TO APPLY.

 

 

The Office of Homeland Security is seeking qualified applicants to fill Public Safety Emergency Dispatcher I/II positions, Grade P16/P18 in the Public Safety Communications (PSC) Division for its December 2024 training classes. This role is critical in maintaining and supporting public safety.  If you have a desire to help the community, support emergency responses, and are seeking a rewarding career in public safety communications, we invite you to apply today.   

 

About the Position
 
Public Safety Emergency Dispatcher I incumbents must have the tolerance to work under pressure. Work is performed inside a secured, windowless office environment with a specialized low-light system and includes prolonged periods of sitting at a designated workstation monitoring computer screens and entering data. There is limited opportunity for physical movement; rest and meal periods are dependent on workload.  Incumbents must be able to perform the following: reaching, fingering, grasping, hearing/listening, seeing/observing, and repetitive motions.  Vision abilities required for this job include close vision and the ability to adjust focus; the ability to see with or without corrective lenses, and well enough to read standard text and text displayed on a video display terminal.  Work may require constant focus on a computer screen for two or more hours at a time.  

 

About the Agency

The Office of Homeland Security (OHS) was developed as a result of legislation passed in 2003.  This new agency incorporated critical emergency response entities that were previously part of other agencies.  Public Safety Communications (PSC), which included all County 9-1-1, emergency dispatch and radio system support, had been part of the Office of Information Technology and Communications (OITC).  The Emergency Management Division (EM) was within the Fire/EMS Department. EM and PSC were combined under the leadership of the Deputy Chief Administrative Officer for Public Safety/Director of Homeland Security, forming the Office of Homeland Security.  The legislation and resulting changes to the Charter, spelled out the separate and distinct missions assigned to EM and PSC.