PVA Clerk - CCRES, Educational & Behavioral Health Services

Make a difference every day by joining CCRES as a Philadelphia Virtual Academy (PVA) Clerk through our partnership with the CCIU!

The Clerk position will support the Philadelphia Virtual Academy program on site at their Philadelphia location. This position communicates with students and parents to help them understand the program and maneuver through the PVA system.

Primary Responsibilities:

• Assist the Student Support Liaison and Teaching Assistants in orientation, student reengagement process, and monitoring the virtual drop-in center.
• Assist parents and students: work with small groups on orientation activities, scheduling meetings for Student Support Liaisons and Teaching Assistants with parents for student achievement.
• Oversee students attending in-person drop-in center and ensure that students receive the academic help they need by connecting them with teachers and other appropriate resources
• Assist with clerical duties: maintaining the virtual office, record keeping tasks, data entry, etc

Summary:

Location: Ferguson School Building 

2000 N 7th St. Philadelphia, PA 19122

Schedule: 8:00-4:00

Duration: 2024-2025 School Year

Pay Rate: $19.40 per hour

Requirements

ESSENTIAL JOB SKILLS:

• Knowledge of web-based programs and apps
• Excellent customer service skills
• Ability to effectively communicate (oral and written)
• Strong organizational and time management skills with the ability to meet deadlines
• Ability to adapt to organizational, system and developmental changes with assistance from supervisor and/or colleagues

EDUCATION AND EXPERIENCE:

• High School Diploma or GED
• Experience in an administrative/clerical role preferred
• Experience troubleshooting computer- and technology-related issues preferred
• Excellent customer service and communication skills
• Good organizational skills
• Strong technical aptitude and problem-solving skills

CREDENTIALS:
(Clearances current within 12 months)

• PA Child Abuse (Act 151) Clearance
• PA Criminal (Act 34) Clearance
• PA Department of Education FBI -- Use code 1KG6XN
• TB Screening -- current within 3 months
• Education Documentation - diploma OR official transcripts from graduate program

Benefits

• Employees scheduled for 30+ hours per week are eligible for medical benefits
• Employer paid base medical plan!
• Employees scheduled for 20+ hours per week are eligible for dental, vision, and other supplemental benefits:  Life insurance, short-term disability, accidental, critical illness, hospital indemnity, Norton Life Lock identity protection 
• 403 (b) Retirement Savings Plan - up to 3% employer match
• Employer paid Employee Assistance Program (EAP)
• Tuition discounts through educational partnerships
• Milestone service awards
• Employee referral bonus
• Gift card raffle on pay-day Fridays

ABOUT CCRES

As a 501(c)(3) non-profit, CCRES Educational and Behavioral Health Services is an organization of dedicated and highly-trained staff members who provide quality services to schools, children, adults, and families. We work in partnership with the Chester County Intermediate Unit (CCIU) to provide the highest quality of behavioral health & education services to area school districts and programs.

MISSION STATEMENT

The mission of CCRES is to ensure quality educational and human service programs for children, families, and schools. Through innovative partnerships, we provide human resources and grant opportunities.

APPLY TODAY FOR IMMEDIATE CONSIDERATION!

*For a complete listing of available positions with CCRES please click here: https://apply.workable.com/ccres/?lng=en

CCRES is an equal opportunity employer. We value diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.