QA Analyst - In Tandem

At In Tandem, our tech solutions—which include OurFamilyWizard, Cozi, FamilyWall, and Custody Navigator—work in tandem with families to simplify daily life, fostering connection, organization, and peace of mind throughout key stages and milestones of family life. 
 
We believe technology can champion deeper connections within families, strengthen bonds, and improve communication. Our family of brands provides a range of solutions that streamline daily routines, offer resources and guidance during challenging times, and help families navigate those challenges with confidence, calm, and ease. 

In 2020, we received a private investment round from Spectrum Equity, putting In Tandem in the same neighborhood as Grubhub, Ancestry.com, Headspace, AllTrails, and others. We are looking for passionate team members to join us in accelerating our growth to the next level by reaching the millions of families who can benefit from our technology solutions. 

As a Quality Assurance Analyst with In Tandem, you will ensure we maintain customer trust and delight with every launch, new feature, and change we introduce in our applications. This role will primarily focus on supporting quality for Cozi and Custody Navigator but you will have the opportunity to shift across all platforms. You'll operate as a teammate to developers, product managers, and designers with ownership of a specific domain of our application. You'll play a critical part in shaping the experiences we deliver by developing a deep knowledge of this domain, and an understanding of what problems that our application solves for the families that rely on us to help bring more stability, predictability, and peace of mind through organization, collaboration, and communication tools.  
 
From there, you'll craft and execute test maps that assure new functionality meets our customers' expectations when it lands in their hands. This role will allow you to think both creatively and critically about how we build, verify, and deliver products. Ultimately success is achieved through having empathy for the families and practitioners we serve every day, as well as your teammates.  

Please note, we're only accepting applicants located in the United States and are unable to provide sponsorship at this time. 

What you'll accomplish:  

• Perform front and back-end system, integration and regression testing for a suite of web-based and mobile applications  
• Develop strategy for test cases, test plans, test schedules, automated testing and scripting using Selenium  
• Author, implement, and execute individual test cases both manually and through automated tools  
• Provide breakdown of QA tasks and time estimates for project planning  
• Train team members on application functionality, processes and QA tools  
• Attend Product Design meetings and assess testability and suitability of requirements against existing product paradigms and user expectations  
• Develop and document both business requirements and test cases  
• Attend weekly Development meetings to represent quality assurance process and code stability  
• Work with development to triage existing bugs and ensure that bugs, enhancements, and change requests follow the established lifecycle  
• Manage lifecycle exceptions to minimize risk and address company needs  
• Determine and communicate stability of releases with known risks prior to release ultimately determining when a release is ready for production  

Who you are:  

• Intellectual Curiosity. Your keen ability to connect the dots in a high-growth organization is what sets you apart.  
  Analytical. You're methodical in how you approach problem solving and you do it in a way that's evidence based.  
• Comfort in Ambiguity. You're comfortable with the “fork in the road”.  
• Self-starter. Your passion for learning and growing is sparked by a high degree of intellectual curiosity. This pushes you to problem-solve challenges, actively take on new initiatives, and raise your hand on mission critical issues.  
• Low ego, high integrity. You have a strong desire to find the best answer for our customers and our business vs. be “right".  
• Naturally curious. You're self-motivated with a demonstrated desire to learn new technologies and skill sets.  
• Adaptable. You are comfortable taking on a wide range of tasks to fill in any gaps that exist to make a product successful.  

What you bring:  

• 3+ years of QA experience with web and mobile applications.  
• Experience authoring and executing test maps.  
• Strong analytic experience and a bias for data-driven decision making.  
• Ability to shift to a creative and strategic mindset to shape experiences and explore workarounds.  
• Experience with JIRA.  
• Experience with developer tools for testing and reproducing issues (API clients, command line tools, etc).  
• Familiarity with design and development collaboration tools (inVision, Zeplin, etc.).  
• Experience with SQL or general data analysis. Experience with iterative, agile based software delivery processes.  
• Experience in legal technology or legal profession in some way.  
• Scrum Master / Agile Coach training.  

Why Join? 

Great mission. Creating a safe and productive environment for families to collaborate is extremely important for us; we've been doing it for 20+ years and are deeply motivated by adding value to the lives of parents, children, and practitioners. 

Growing team. While our family of brands have been around for a while, we continue to evolve and innovate. That's what keeps us going! You'll have an opportunity to contribute meaningfully to our organization as we hit our second stride. 

Amazing Culture. In Tandem has a positive and supportive culture—we look for people who are curious, inventive, and work to be a little better every single day. In our work together, we aim to be smart, humble, hardworking and, above all, collaborative. 

Here's a list of our key benefits: 

• Full Medical: In Tandem Pays 100% of the premium for employee AND additional family members 
• 401k: Up to a 4% match with immediate vesting 
• 12 weeks paid leave for all new parents 
• 12 Paid Company Holidays + Paid Winter Break 
• Paid Time Off: 
  • 0-1 years of employment: 15 Days 
  • 1-3 years of employment: 20 Days 
• Learning & Development stipend each year for all employees 
• Supportive and flexible working environment – work from anywhere! 

Come As You Are!  

OurFamilyWizard provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.