QA Business Analyst - Healthfirst
Hybrid, FL
About the Job
+ Develop and maintain new and existing reporting tools, databases, and processes
+ Analyze various types of data and processes in a versatile manner and professionally present findings and recommendations
+ Query and manipulate data to root cause, trend, summarize findings, and offer recommendations.
+ Identify defects and improve departmental performance by supporting quality, operation efficiency, and production goals thru reporting
+ Work departmentally and interdepartmentally to recommend and implement modifications to existing reporting functions
+ Report and present findings based on data analysis and other project assignments
+ Communicate with all levels of the organization, including technical staff, internal non-technical staff, testing teams, and business stakeholders
+ Review technical specifications to ensure business requirements are adequately reflected in technical planning documents
+ Ensure all work is completed in accordance with regulatory, compliance and corporate requirements
+ Trend and compare analyses against departmental and corporate standards
+ Recommend changes to address deficiencies and/or further improve and streamline performance based on analysis findings
+ Recommend, develop, and implement effective reporting tools for the department
+ Prepare routine reports as needed (financial, quality, production, operational efficiency, etc.)
+ Track and report updates on individual work assignments and other projects within established timeframes
+ Work directly with appropriate members of the department and other Healthfirst business units to understand project concepts, objectives and approach
+ Assess and prepare to address the operational impacts, workflow, and training issues of the assigned project(s)
+ Ensure post implementation accuracy
+ Provide project and informational updates to management as available and/or assigned.
+ Collaborate with business units to understand strategic goals and promote an environment conducive to creativity, change and information exchange
+ Additional duties as assigned
+ Minimum Qualifications:
+ High School Diploma or GED from an accredited institution
+ Experience with in-depth data querying and manipulation of data to assist with root-causing, trending and summarization of projects presented to various level audiences
+ Experience with MS Excel functions that include working with large data sets, creating standardized reports (across multiple spreadsheets), utilizing vLookups and advanced functions/formulas, creating, using and interpreting pivot tables, filtering and formatting
+ Experience gathering and communicating complex analytical business requirements in a simple and easy to understand manner to other staff
+ Experience in creating and running complex queries using SAS, SQL or other programs (i.e. Visual Basic coding, etc.)
+ Preferred Qualifications:
+ Bachelors degree or higher from an accredited institution.
+ Relevant work experience within the healthcare industry (such as a managed care organization, commercial health insurance plans, hospital, etc.)
+ Relevant work experience and knowledge around process quality (quality assurance, process audit, continuous improvement, Lean Six Sigma, etc.)
+ Experience with data analytics and visualization tools including Excel, Tableau, Tableau Prep and Alteryx
+ This is a collaborative team environment. You must be able to effectively work with others, provide and implement project solutions while understanding process flows
+ Strong communication and interpersonal skills centered around an ability to work both independently and as part of a team
+ Demonstrate consistent multi-tasking skills and planning for prioritizing workload within tight deadlines.
Compliance & Regulatory Responsibilities: See Above
License/Certification: NA
WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, gender identity, sexual orientation, national origin, age, genetic information, military or veteran status, marital status, mental or physical disability or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.
+ Analyze various types of data and processes in a versatile manner and professionally present findings and recommendations
+ Query and manipulate data to root cause, trend, summarize findings, and offer recommendations.
+ Identify defects and improve departmental performance by supporting quality, operation efficiency, and production goals thru reporting
+ Work departmentally and interdepartmentally to recommend and implement modifications to existing reporting functions
+ Report and present findings based on data analysis and other project assignments
+ Communicate with all levels of the organization, including technical staff, internal non-technical staff, testing teams, and business stakeholders
+ Review technical specifications to ensure business requirements are adequately reflected in technical planning documents
+ Ensure all work is completed in accordance with regulatory, compliance and corporate requirements
+ Trend and compare analyses against departmental and corporate standards
+ Recommend changes to address deficiencies and/or further improve and streamline performance based on analysis findings
+ Recommend, develop, and implement effective reporting tools for the department
+ Prepare routine reports as needed (financial, quality, production, operational efficiency, etc.)
+ Track and report updates on individual work assignments and other projects within established timeframes
+ Work directly with appropriate members of the department and other Healthfirst business units to understand project concepts, objectives and approach
+ Assess and prepare to address the operational impacts, workflow, and training issues of the assigned project(s)
+ Ensure post implementation accuracy
+ Provide project and informational updates to management as available and/or assigned.
+ Collaborate with business units to understand strategic goals and promote an environment conducive to creativity, change and information exchange
+ Additional duties as assigned
+ Minimum Qualifications:
+ High School Diploma or GED from an accredited institution
+ Experience with in-depth data querying and manipulation of data to assist with root-causing, trending and summarization of projects presented to various level audiences
+ Experience with MS Excel functions that include working with large data sets, creating standardized reports (across multiple spreadsheets), utilizing vLookups and advanced functions/formulas, creating, using and interpreting pivot tables, filtering and formatting
+ Experience gathering and communicating complex analytical business requirements in a simple and easy to understand manner to other staff
+ Experience in creating and running complex queries using SAS, SQL or other programs (i.e. Visual Basic coding, etc.)
+ Preferred Qualifications:
+ Bachelors degree or higher from an accredited institution.
+ Relevant work experience within the healthcare industry (such as a managed care organization, commercial health insurance plans, hospital, etc.)
+ Relevant work experience and knowledge around process quality (quality assurance, process audit, continuous improvement, Lean Six Sigma, etc.)
+ Experience with data analytics and visualization tools including Excel, Tableau, Tableau Prep and Alteryx
+ This is a collaborative team environment. You must be able to effectively work with others, provide and implement project solutions while understanding process flows
+ Strong communication and interpersonal skills centered around an ability to work both independently and as part of a team
+ Demonstrate consistent multi-tasking skills and planning for prioritizing workload within tight deadlines.
Compliance & Regulatory Responsibilities: See Above
License/Certification: NA
WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, gender identity, sexual orientation, national origin, age, genetic information, military or veteran status, marital status, mental or physical disability or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.
Source : Healthfirst