QC Analyst - Smart Gauge Staffing LLC

Short Description:
FL-DEA-Long Term Care Ombudsman Program-QC Analyst (PT 20hr/s per week) - 4 hrs a day, Monday thru Friday. Hours worked are flexible as long as they are the same each day.

Complete Description:
FL-DEA-Long Term Care Ombudsman Program-Quality Control Analyst

Dress Code: Business

Work Environment: Professional Business Office

Candidate Responsibilities:
* Answering phones
* Typing
* Strong data entry
* Imputing data into RTC Data Base
* Working with Microsoft Office Suite (Excel, Word, Outlook, Adobe)
* Handling customer complaints

Experience Required:
* 1 year of professional office experience
* Strong data entry skills
* Attention to detail
* Proofreading/Grammar
* Strong typing skills

Skills:

	Skill	Required / Desired	Amount	of Experience	Expertise Rating	Move
	Ability to speak and understand English	Required
	Strong verbal and written communication skills	Required
	Attention to detail, proofreading	Required
	Proper Grammar written and verbal	Required
	Professional office experience	Required	1	Years
	Strong data entry and typing skills	Required	1	Years
	Experience responding to customer complaints	Required	1	Years
	Knowledge of long-term care facilities	Highly desired
	Experience using RTC data base	Highly desired
	Bi-lingual (Spanish/English)	Highly desired
	Experience working with the elder population	Highly desired

Questions:
Question 1
If applicable (safety sensitive positions), do you attest that your candidate has provided consent to random drug testing pursuant to section 11.3 of the master contract?
Question 2
If applicable (safety sensitive positions), do you attest that your candidate is willing to adhere to any customer dress/safety equipment requirements, in compliance with ANSI and OSHA, and that such equipment will be provided at your company’s/candidate’s expense?
Question 3
Is your candidate aware this is a contract/temporary position, and the agency does not offer benefits including PTO and paid holidays?
Question 4
Does you candidate have any pre-planned time off, including doctor appointments within the 1st 90 days?
Question 5
Is your candidate bi-lingual (English/Spanish)?
Question 6
Is your candidate aware this is a part time position, 20 hrs a week?
Question 7
What position did your candidate hold in the long-term care setting?

Agency Interview Type:
In Person Only

Work Arrangement:
Onsite