Qual/Resource Screen - The Regional Medical Center of Memphis

A Brief Overview
Performs review of clinical information to ensure patients are assigned an appropriate level of care and accurate bed assignment utilizing established screening criteria and standards. Collects, analyzes, and reports clinical information to measure and improve effectiveness, appropriateness and efficiency of patient care.

What will you do?

• Assists in coordinating Bed Control activities to ensure that patients are assigned an appropriate level of care and accurate bed assignment in accordance with established policies and procedures. • Collaborates with nursing/medical staff to resolve issues and concerns regarding appropriate bed utilization. • Expedites discharges, transfers and admissions in conjunction with multidisciplinary team. • Communicates frequently with patient care units/areas to ensure patient flow process is optimized. • Identifies barriers to bed control process (blocked beds, etc.) and takes corrective actions as needed. • Keeps coordinator informed of activities, needs and problems in assigned area. Handles matters and ensures that activities are implemented within established policies and procedures.
• Provides clinical assessments in compliance with established nursing standards and practices. Demonstrates knowledge and technical, interpersonal and technical skills to evaluate and make bed assignment based on level of care required, maintain clinical competency and meet age-specific patient needs.
• Serves as administrative liaison, works collaboratively with nursing/medical/hospital staff, patients and outside agencies in a customer responsive/professional manner in compliance with iRESPECT standards and promoting patient/customer satisfaction to coordinate and implement activities; answers inquiries and resolves operational programs; communicates and interprets policies, procedures and standards of practices to promote an understanding of the Bed Control and certification process and provide quality services.
• Provides data for research and administrative support for bed control operations, special projects and studies; provides statistical analysis of data provided and follow-up as needed.
• Prepares and maintains required reports, records and files for operational, administrative and compliance purposes. Utilizes computer and information systems to enter format and retrieve data, generate statistics, computations, tables, charts and graphs. Maintains confidentially of all information in accordance with hospital, HIPAA, compliance and other regulatory requirements.
• Provides instruction and assistance to clerical/support personnel assigned to bed control to ensure patients are assigned appropriate level of care and accurate bed assignment upon admission and that patient information is updated to reflect demographic, financial status changes, newborn admissions, patient transfers, and bed assignment changes. Assists in the orientation and training of new staff members.
• Completes required continuous training and education, including department specific requirements to maintain current knowledge of department and hospital policies, procedures and admission practices, compliance plans, federal and state regulations, and third party payor/insurance requirements and accrediting body standards concerning the admitting process. Responds to problems/opportunities to improve care. Supports and is involved in the organization’s Performance Improvement initiatives.
• Performs other duties and responsibilities as assigned.

Qualifications

• Bachelor's Degree or equivalent experience in nursing or health care related field Required
• Qualified by education, training or experience to work with the school-year-aged, adolescent, adult and geriatric patient as assignment dictates Required
• License or certification applicable to clinical program (Registered Nurse, Licensed Practical Nurse, Registered Health Information Administrator, etc.) Required
• At least 1 year experience of clinical and patient care experience in an acute environment and a comprehensive knowledge of hospital/healthcare operations and the admitting process required

Physical Demands

• Standing - Occasionally
• Walking - Occasionally
• Sitting - Constantly
• Lifting - Rarely
• Carrying - Rarely
• Pushing - Rarely
• Pulling - Rarely
• Climbing - Rarely
• Balancing - Rarely
• Stooping - Rarely
• Kneeling - Rarely
• Crouching - Rarely
• Crawling - Rarely
• Reaching - Rarely
• Handling - Occasionally
• Grasping - Occasionally
• Feeling - Rarely
• Talking - Constantly
• Hearing - Constantly
• Repetitive Motions - Frequently
• Eye/Hand/Foot Coordination - Frequently

Regional One Health is committed to diversity and inclusion. We are an equal-opportunity employer, including veterans and people with disabilities.

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