Quality Analyst - Veterans Evaluation Services - Maximus Services, LLC

Quality Analysts (Medical) supporting the Veterans Evaluation Services (VES) administered by Maximus, make an impact everyday by reviewing Medical Disability Examination ("MDE") reports and Disability Benefits Questionnaires ("DBQs") generated by medical providers on Veterans evaluated on behalf of the Department of Veterans Affairs (the "VA"). The QA works closely with medical providers to ensure MDE reports and DBQs are consistent with the quality and timeliness requirements of the VA. To prepare you for this role, the VES provides paid, comprehensive training which ensures all new employees provide the highest levels of knowledge and professionalism.

Education and Experience Requirements

Essential Job Functions:

• Review MDE requests for consistency with the DBQ
• Review MDE reports and DBQs for completeness and typographical and grammatical correctness
• Communicate with medical providers and facilitate any necessary corrections to MDE reports and DBQs prior to submission to the VA
• Verify that any special requests or necessary second reviews have been completed, consistent with the VA's preferences
• Ensure that all diagnostics requested by the medical provider have been completed, reviewed by the medical provider, and are submitted with the final report
• Perform daily queue maintenance to ensure that every case assigned has updated notes and any needed action has been taken
• Communicate with the Medical Advisory Board on cases that need additional review, may be outside the scope of the assigned medical provider's training or expertise, or has presented a problem/issue with the assigned medical provider
• Consistently achieve production goals

Knowledge/Skills/Abilities:

• Intermediate knowledge of medical terminology
• Skillful in written and oral communication
• Excellent analytical skills and detail-oriented
• Excellent multi-tasking skills
• Must have organizational and prioritization skills
• Proficient in the use of Microsoft Office Products

Additional Duties and Requirements:

• Associates degree required; Bachelor's degree preferred
• Two (2) years quality experience may substitute for educational requirement
• Quality experience in the health-care field preferred
• Must be willing and able to work the training schedule of 8:00am-5:00pm CT Monday-Friday for 3 months with no time missed
• Must be willing and able to work overtime as needed

Home Office Requirements:

• Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net)
• Preferred Windows or Mac (no Chromebook) that is no more than 5 years old
  • OS for Windows - Windows 10 or newer
  • OS for Mac - Big Sur (11.0.1+); Catalina (10.15); MacOS (up to 12.5) or newer
• Connectivity to the interview via either Wi-Fi or Category 6 or 6 ethernet patch cable to the home router
• USB plug and play wired headset with a microphone and noise suppression
• A second monitor is highly recommended
• Private work area and adequate power source
• Must currently and permanently reside in the Continental US

MAXIMUS Introduction

Since 1975, Maximus has operated under its founding mission of Helping Government Serve the People, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. Maximus delivers innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity, accuracy, accountability and efficiency of government-sponsored programs. With more than 30,000 employees worldwide, Maximus is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. For more information, visit https://www.maximus.com .

EEO Statement

Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We are proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation.

Posted Max

USD $21.64/Hr.

Posted Min

USD $21.64/Hr.