Who we are

American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security.

Information Technology

At AIG, technology is at the heart of everything we do, from underwriting risks to processing claims. The Information Technology team equips our employees with the latest tools to complete their work efficiently and with the highest standards of excellence. The team is responsible for shielding the company’s systems from security risks, while designing technology strategies that enable AIG’s businesses to achieve their goals. AIG’s Information Technology functions include application development and management, enterprise architecture, and technology risk and compliance.

About the role

What you need to know:

Works closely with the QA Manager, Developers, Product Owners, Scrum Masters, Business Operations and other QA staff to ensure that business requirements are testable and verifiable as identified by the Agile team in order to ensure requirements traceability and delivery of expected functionality.

Test Estimation

• Able to provide basic/simple estimate for Testing Work Effort

Test Planning

• Reviews documentation (for example, Business Requirements, User stories, Functional Specification Documents) as they relate to the given test stage
• Reviews and provides input to Master and Detailed test plans, traceability matrix, estimation, test metric reports, etc.
• Inform the Test lead and Project Manager of any issues that may affect the schedule, budget, or quality of the solution or the testing process
• Participates in the Agile ceremonies

Test Preparation

• Read and understand Business Requirement/User Stories and translate functional enhancements described into Test Cases
• Prepare Test Specification Documents  (Test Conditions, Test Cases, Test Scripts)
• Performs peer reviews for system/integration test specifications
• Determine the test conditions, which identify exactly what needs to be tested, and verify that they match their related development stages and the requirements, objectives and designs, they intend to prove. For each test condition, identify the expected result following execution of the test.
• Group test scenarios and test conditions relating to similar technical or functional aspects of the application into test cases. Verify a balance is achieved between completely independent test cases and sequential cases that are dependent upon each other (e.g., name and description of the test case, business relevance, and type of the test case, execution dependency, and the approximate time span needed to execute the test case).
• Define and create test data to be used for testing.
• Ensure the test cases are thoroughly reviewed and amended based on review comments.
• Translate Business Requirements into Test Cases

Test Execution

• Participate in test readiness reviews and turn over activities between the development and testing teams
• Perform System and Integration Test Execution
• Log new or re-open existing defects. Identifies defects resulting from the product failing to meet the specifications or a failure in the test itself. Provide details on how to recreate the issue within the bug as well as why you expected the results and the actual results, report incident and track to closure
• Reviews requirements documentation to determine the cause of the defect
• Review and satisfy the test entry criteria, defined in the Test Execution checklist, to confirm all deliverables have been created, domain processes have been followed, and all development standards followed, to enable scenarios outlined in test conditions/scripts to be executed
• Meticulously follow the step-by-step instructions in the Test Script assigned according to the Test Plan. At each step, follow the action/description and verify that data is input correctly.
• Compare the actual results with the expected results to identify discrepancies and log a defect when there is a mismatch.

Quality

• Adhere to AIG policies and procedures (Release and Change management and other Quality Assurance  processes)
• Contribute continuous improvement activities for Testing (which resulted in improved productivity, reduced cost, improved phase containment, reduced production defects etc.)
• Conducts Knowledge Transfer (KT) to team member

Test Deliverables

• Input to Test Estimates and Test plans
• Input to Requirement Traceability Matrix
• Executed Test Scripts
• Logged defects

Keep up to date on current technology

• Read periodic information systems journals/magazines.
• Participate in professional user groups and organizations
• Attend professional conferences, meetings, seminars and training
• Research and evaluate new tools and techniques

Adhere to all IS policies and procedures

• Keep current with all policy and/or procedural changes
• Apply all the approved policies and procedures

What we’re looking for:

Experience:

• Two year degree in CIS/Computer Science or 1-2 years Travel Guard or Quality Assurance experience.
• Software and Industry Knowledge
• Preferred experience with testing suites
• Preferred working knowledge of Microsoft .Net technologies (C#, VB.Net)
• Preferred working knowledge of Web Services
• Working knowledge of XML
• Microsoft Office products
• Experience with Microsoft Test Manager or Team Foundation Server is a bonus.
• Ability to apply systems thinking to generate solutions, focus on process rather than the specific event to identify root cause and evaluate alternative solutions/process improvements
• Ability to perform in a fast-paced agile environment
• Presentation skills with the ability to present to multiple levels of leadership and technical knowledge.

Veteran’s encouraged to apply

LI-NK1

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of belonging

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.  If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.  

Estimated Travel Percentage (%): No Travel

Relocation Provided: No

AIG Travel Assist, Inc.