Quality Assurance Engineer II - Hybrid - Genesco Inc

The Ideal Candidate

As a QA Engineer II, you play a significant role in ensuring the quality and functionality of software products. Your responsibilities include executing test plans, identifying and documenting defects, and collaborating with cross-functional teams to ensure product quality. With a few years of experience under your belt, you're increasingly proficient in software testing methodologies and tools. You will be involved in the design and implementation of test cases and contribute valuable insights to process improvements. Your attention to detail, analytical skills, and ability to work collaboratively make you an essential asset in the software development lifecycle.

How You Will Make an Impact

• Understand business processes and business requirements for modules/systems being tested.
• Define test strategy and approach to ensure the delivery of quality software.
• Identify, develop, and apply testing processes to ensure requirements are met and E2E tests are successful.
• Develop test plans, design, and develop test scenarios and test cases to thoroughly test modules/systems.
• Execute test cases, document, and evaluate results.
• Identify opportunities to automate testing.
• Collaborate with engineering to reproduce and triage test script failures.
• Identify, isolate, document, and escalate defects, then review, prioritize and verify resolution.
• Utilize various UI and back-end testing tools and methods for test validation.
• Follow and promote QA best practices to continuously improve quality assurance.
• Develop comprehensive and detailed test approach and test scripts based on project requirements and specifications.
• Create and maintain a library of reusable test cases to ensure thorough and consistent testing.
• Coordinate testing efforts for projects, collaborating with cross-functional teams including developers, product managers, and business analysts.
• Utilize in-depth knowledge of retail and wholesale industry processes to ensure that testing aligns with business requirements and user expectations.
• Implement and execute smoke, integration and regression test procedures to guarantee the stability and performance of software applications.
• Identify and communicate potential risks associated with changes to existing systems or interfaces.
• Drive continuous improvement in QA processes and methodologies.
• Collect QA KPI data for metrics and reporting.

Experience and Skills You'll Need to Have

• Bachelor's degree in computer science, Software Engineering, or related field
• 2-4 years of experience in software quality assurance or related roles
• Familiarity with software testing methodologies, tools, and processes
• Basic understanding of Agile/Scrum methodologies and software development lifecycle
• Experience executing test plans and documenting defects.
• Proficiency in using testing tools such as Selenium, JIRA, Zephyr, or TestRail.
• Strong understanding of retail and wholesale business processes.
• Experience with system testing, including test strategy development, and feature validation.
• Experience with Enterprise Resource Planning (ERP) and/or Merchandising Systems.
• SQL Proficiency is preferred.
• Ability to infer additional testing requirements to ensure comprehensive testing inclusive of edge-cases including negative, positive, functional, non-function, front and backend scenarios.
• Ability to collaborate effectively with cross-functional teams.
• Strong analytical and problem-solving skills
• Attention to detail and commitment to quality assurance best practices.
• Continuous learning mindset, staying updated with industry trends and evolving technologies in quality assurance.